We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Carmelo Caruso maually insert multiple values in DATA-Possible Values for ColumnClosed   wpDataTables   Updated December 23, 2021 at 11:59am   6 Most recent comment from Aleksandar Vuković:Hey AnaI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This is handled by a 3rd party library and we have no way of modif ... Barry Horsley Print pageClosed   wpDataTables   Updated December 23, 2021 at 10:46am   2 Most recent comment from Aleksandar Vuković:Hello BarryYou probably enabled "Include HTML" in the "Table Tools" section above the table:If this is enabled, columns that contain HTML (such as link, image, email, attachment, or HTML) will be rend ... Barry Horsley Filter <= %TODAY%Closed   wpDataTables   Updated December 23, 2021 at 10:32am   3 Most recent comment from Aleksandar Vuković:Hello BarryI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.The date filter can only be a date range, and unfortunately yo ... Gegory Egedi different row width in one tableClosed   wpDataTables   Updated December 22, 2021 at 9:12pm   2 Most recent comment from Miloš Jovanović:Hi, Gregory.Sorry for responding late. Thank you for your patience.- There are a couple of ways this can be achieved.The easiest one is to use wpDataTable's built-in settings. For example, you wo ... Karl Blaza Powerful FiltersClosed   wpDataTables   Updated December 22, 2021 at 5:39pm   2 Most recent comment from Miloš Jovanović:Hi, Karl.Thanks for reaching out to us.1. The powerful filters are used to add more flexibility and "on the fly" filtering when you combine them with existing "advanced filters" from wpDataTabes.For e ... Alessandro Sepe Field StringClosed   wpDataTables   Updated December 22, 2021 at 10:22am   4 Most recent comment from Miloš Jovanović:Hello again, Alessandro.I am glad to see you have found a solution.if there is anything else we could help you with, that is not related to this, please make a new ticket, and we will be happy to assi ... Jay Ofori-Anum Batch Print with ImagesClosed   wpDataTables   Updated December 21, 2021 at 6:28pm   2 Most recent comment from Miloš Jovanović:Hi Jay Ofori-AnumThank you for reaching out to us.You can export the tables into Excel, PDF, and CSV using the table export tools. The “Include HTML” option will allow you to export columns that ... Gegory Egedi "WpDataTables browse" not loadingClosed   wpDataTables   Updated December 21, 2021 at 11:34am   8 Most recent comment from Miloš Jovanović:Hi Gegory.We are very happy to see the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Thank you Inigh MySQL queriesClosed   wpDataTables   Updated December 21, 2021 at 10:43am   2 Most recent comment from Miloš Jovanović:Hi, Inigh. Thank you for reaching out to us. Our plugin's logic for using SQL is based on a PHP SQL parser which has full support for the SQL dialect for the following statement types: SELECT, ... m83 General Plugin SettingsClosed   wpDataTables   Updated December 20, 2021 at 6:19pm   4 Most recent comment from Miloš Jovanović:Hello again, m83.Great to hear that it will work.If there is anything else we could help you with, if not related to this topic - please create a new ticket, we will be here for you. Thanks. Daniel Lewis Update to ChartJS version 3 library?Closed   wpDataTables   Updated December 22, 2021 at 1:58pm   3 Most recent comment from Aleksandar Vuković:Hi again DanielOur developers confirmed that this is planned, and once all charts are tested we will release it in one of our future updates. Diego Sarmiento Tha chart don´t show all the series addedClosed   wpDataTables   Updated December 20, 2021 at 2:15pm   4 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Diego, thank you for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Justin Buckley MySQL Query TableClosed   wpDataTables   Updated December 20, 2021 at 2:11pm   2 Most recent comment from Aleksandar Vuković:Hello JustinThank you for your purchase.Our logic is based on a PHP SQL parser which has full support for the SQL dialect for the following statement types SELECT, INSERT, UPDATE, DELETE, REPLACE, RE ... Andrew Brode API CallClosed   wpDataTables   Updated December 20, 2021 at 12:45pm   4 Most recent comment from Aleksandar Vuković:You're welcome, AndrewIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Robert hiperlink in tableClosed   wpDataTables   Updated December 20, 2021 at 12:35pm   2 Most recent comment from Aleksandar Vuković:Hello RobertThank you for your purchase.To add hyperlinks to an existing manual table, you would need to manually modify each row, however, there's a faster solution.Please check out the attached ...