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Public Tickets

Noémie SEGUY Configuration   Amelia   Updated 5 minutes ago   10 Most recent comment from Noémie SEGUY:Additionally, I would like to know if Amelia is flexible enough for my business needs. Specifically: Can I cancel an activity if the weather conditions are bad and we cannot go out to sea?Is it possib ... Roshan Sujeebun list of services not correctly displayed for selected employee   Amelia   Updated 49 minutes ago   1 Most recent comment from Roshan Sujeebun:Hi, We are currently having the following issue:The list of services assigned to an employee are not correctly being displayed. Instead, all the services under the category are being listed, includi ... Francesca Kendall customisation   Amelia   Updated 2 hours ago   2 Most recent comment from Stefan Petrov:Hi Francesca, Apologies for the delayed answer. I can see that both pages have the shortcode (catalog booking form), however i do see that same color on both pages. Am i missing something?    This i ... Kevin Day Spa booking   Amelia   Updated 2 hours ago   26 Most recent comment from Stefan Petrov:Hi Kevin, Thanks for the files. I will forward them to developers for further troubleshooting. Our apologies again for the pro longed troubleshooting. I will let you know as soon as i have a feedback. ... Roshan Sujeebun new appointments are not being added in Amelia   Amelia   Updated 2 hours ago   6 Most recent comment from Stefan Petrov:Hi Roshan, The option is called "Create booking before payment process" and this is located in WooCoomerce settings. It not enabled by default and its hidden. You have to access this option via the de ... Martin Inquiry About Upcoming Gift Card/Voucher System in Amelia   Amelia   Updated 2 hours ago   8 Most recent comment from Uroš Jovanović:Hello Lee, Thank you for sharing that with us, we truly appreciate it. It’s great to hear that you’re using the WP Web PDF Voucher integration with WooCommerce for your gift vouchers. We understan ... Omar O'Hara I need to block out availability with more granularity.   Amelia   Updated 2 hours ago   4 Most recent comment from Uroš Jovanović:Hello Omar, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Kiley Grimes PHP Cron event notifications not sending to customers   Amelia   Updated 2 hours ago   5 Most recent comment from Uroš Jovanović:Hello Kiley, Please test it out now and let me know if it works or not. Remi, can you please create a separate ticket for this issue and we will assist you with it? Looking forward to your reply. Renae Unable to add new event   Amelia   Updated 2 hours ago   2 Most recent comment from Uroš Jovanović:Hello Renae, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ... Liliana Nostray Urgent: Amelia Pro Integration Issue & Refund Request   Amelia   Updated 2 hours ago   2 Most recent comment from Uroš Jovanović:Hello Liliana, Thank you for your patience and for bringing this matter to our attention. I wanted to inform you that the issue you were facing with the Amelia Pro integration has been resolved. We ha ... Carla Di Matteo Problemi nell’avere il vostro sistema su piattaforme come Viator e tripadvisor   Amelia   Updated 3 hours ago   21 Most recent comment from Uroš Jovanović:Ciao Carla, Grazie per la tua pazienza! Il nostro direttore marketing esaminerà il messaggio e ti risponderemo via email al più presto. krisna purbaya After paying for an appointment package, the appointments are still marked as pending on the calendar, and the time slots are still available for other clients to book.   Amelia   Updated 3 hours ago   33 Most recent comment from Marko Davidović:Hello again, If I remember correctly we made some changes in order to try and help you but you need also to use latest version. Once you test this, please let us  know how it goes. We wish you all th ... Alex can not book appointments from packages in retro spective   Amelia   Updated 3 hours ago   14 Most recent comment from Uroš Jovanović:Hello Remi444, That sounds like a very useful add-on! We'd love to test it out as well. Could you share the source code with us also? It would be great to see how it integrates with Amelia. Looki ... James Prior Square testing card payments   Amelia   Updated 3 hours ago   8 Most recent comment from Marko Davidović:Hello again, We can not confirm anything at this time but we will forward this to the appropriate sector.  Should you have any further inquiries, we kindly request that you open separate tickets for ... PEDRO DE AGUIAR MAIA GOMES Update   Amelia   Updated 3 hours ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please go to the notifications section inspect the page then try and send test notifications and then if there are any issues you will see the error in t ...