Public Tickets
Richard Arto
Configured SMS notifications to work in the United States
Amelia
Updated 1 minute ago
5
Most recent comment from Richard Arto:How do I get your number then to replace the Alpha Numeric Sender ID? I just want the SMS notifications to work in the Untied States again. Thanks
Saneer Gera
Refund Not rexived
Amelia
Updated 48 minutes ago
1
Most recent comment from Saneer Gera:Hi, I requested a refund and canceled the service within 10 days, but I haven’t received the refund yet. The refund button is no longer visible, and I also haven’t received any confirmation email. ...
emilie
Amelia does not add events to woocommerce shopping cart any more.
Amelia
Updated 2 hours ago
8
Most recent comment from emilie:Hi Uros, It seems that the problem is linked to the management of multiple tickets or variations by Amelia, because the cart update works well for a simple event (without multiple prices).What did yo ...
Victor Lecoeur
usage of multiple fees via employees
Amelia
Updated 3 hours ago
9
Most recent comment from Victor Lecoeur:Hi Uros,
Of course, let me elaborate:
When a client books a rehearsal on my website, Amelia creates a booking on the proper Google Agenda (like in the example on "capture 1").
When Amelia does tha ...
Jesús Escribá
E-mail notifications
Amelia
Updated 4 hours ago
7
Most recent comment from Jesús Escribá:I followed your recommendations and steps but I have this error message when I tried to install it so I've activated again the plugin
YASIN
Service summary
Amelia
Updated 4 hours ago
5
Most recent comment from YASIN:oke thank you for your support here
marta
Notification tab empty
Amelia
Updated 5 hours ago
4
Most recent comment from Uroš Jovanović:Hello Marta,
Thank you so much for the update! I'm glad to hear it's working now — and yes, Safari can sometimes be a bit tricky, so Chrome is usually the safer bet.
Let me know if you nee ...
Paul Domiter
Amelia activation fatal error
Amelia
Updated 5 hours ago
4
Most recent comment from Marko Davidović:Hello again,
We do apologize, perhaps there was some cache issue so your changes were not shown until now. We will forward this to our Dev so that they can review if this can be resolved on our end or ...
anani Lawson
sms notification payment
Amelia
Updated 6 hours ago
2
Most recent comment from Uroš Jovanović:Hello Lawson,
Thank you for your message.
Currently, there isn't an option to have each customer be responsible for their own SMS notification payments directly. However, I will forward your requ ...
oscar salcedo
whatsapp doesn`t works in pending admin
Amelia
Updated 6 hours ago
2
Most recent comment from Uroš Jovanović:Hello Oscar,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...
Marta
Avable Services to Appointments
Amelia
Updated 6 hours ago
5
Most recent comment from Marta:Hi Uroš,
Yes, It's right these services only occurs on specific dates every month.
But these is not a required functionallity. If it be able to specific the dates than the service can booked, th ...
Oscar Soto
Plugging error
Amelia
Updated 6 hours ago
4
Most recent comment from Uroš Jovanović:Hello Oscar,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...
Lysann
Reminder notification not working
Amelia
Updated 7 hours ago
7
Most recent comment from Lysann:Hi Stefan,
thank you! It would be great if you can double-check it out
Login: adminsupport amelia (or your email address)
Password: kTjWZZB%zpqq8Je8Lrwe0a#fI opened also another ticket for an event ...
Marta
Notification error with email test
Amelia
Updated 7 hours ago
3
Most recent comment from Marta:Hi Stefan,Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings. Amelia is setted with Ionos Smtp info and the email account and password.Your websi ...
Arnaud
Information that disappears after saving
Amelia
Updated 7 hours ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We did not encounter this issue before. Where do prices revert to in the settings backend or on the frontend? If the different prices show on the front e ...