We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Pratham A Can we change the hierarchy of the BookingClosed   Amelia   Updated September 23, 2022 at 8:33am   2 Most recent comment from Aleksandar Vuković:Hello Pratham.Changing the order in which the forms operate is currently not possible. Please feel free to add this to our Feature Suggestion page, here: https://features.wpamelia.com/ Robert Sanchez Pricing based on locationClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 8:31am   4 Most recent comment from Uroš Jovanović:Hello Robert,We have passed this suggestion directly to our management and we hope that it will be implemented in the future.Please let us know if you have any other questions. Tony Goedde Activation of premiumClosed   wpDataTables   Updated September 23, 2022 at 8:29am   3 Most recent comment from Uroš Jovanović:Hello Tony,Thank you for reaching out to us.For that purpose, you would need to install the version of the plugin that I have sent you through WeTransfer and activate the purchase code on the wpData ... Fuz Manning Pre-purchase questions for AmeliaClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:58am   2 Most recent comment from Marko Davidović:Hello Fuz, I'm afraid that we didn't quite get what you want to achieve exactly, when you say "using SMS for phone payments"? Can you explain to us in a little more detail, and send us a ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated September 23, 2022 at 7:54am   2 Most recent comment from Marko Davidović:Hello Rosenyl, Thank you for reaching out to us. If we understood you correctly, you want only new users to pay a deposit and not the old ones? Unfortunately, currently, this feature is not built-in i ... Joona Tuomivaara Personal URLClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:43am   2 Most recent comment from Marko Davidović:Hello Joona, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Looking forward to yo ... Orthnell Cash Event SetupClosed   Amelia   Updated September 23, 2022 at 7:41am   2 Most recent comment from Marko Davidović:Hello Orthnell Cash, Thank you for reaching out to us.Screenshot that you have sent used for services- amelia catalog, this is not used for events. We are sending you the complete list of our shortco ... Brandon Stone Booking a Resource with a ServiceClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:29am   2 Most recent comment from Marko Davidović:Hello Brandon, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... Roxane Fedrigo Admin notificationClosed   Amelia   Updated September 23, 2022 at 7:19am   2 Most recent comment from Marko Davidović:Hello Roxane, Thank you for reaching out to us.Of course. You can add an additional mail addresse in notifications settings. This way you will get all the notifications that are being sent.If you have ... Tim Book multiple slots at onceClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:18am   2 Most recent comment from Marko Davidović:Hello Tim, Thank you for your interest in our product.1. Unfortunately, currently, this feature is not built-in in Amelia for regular appointments. This can be achieved only with packages at the mome ... montaigne olivier bug amelia to woocommercreClosed   Amelia   Updated September 23, 2022 at 7:12am   2 Most recent comment from Marko Davidović:Hello Olivier, I'm afraid that we didn't quite get what you want to say exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Looking forward to your ... Las Button TriggerClosed   Amelia   Updated September 23, 2022 at 7:11am   4 Most recent comment from Marko Davidović:Hello Las,We are sorry if this did not help you, but currently, this can be done with elementor in this way. We have not tested with Beaver Builder and we cannot guarantee that this can be achieved wi ... Gustas Amelia features I'm not sure aboutClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 6:45am   2 Most recent comment from Marko Davidović:Hello Gustas, Thank you for reaching out to us.1. Yes, you can set the custom price for each employee2. Yes of course. You can achieve this with our short code. We are sending you a complete list of a ... Adem end dateClosed   Amelia   Updated September 22, 2022 at 10:02pm   4 Most recent comment from Miloš Jovanović:Hi, Adem If you wish to set the maximum period in advance for all bookings, you can do that in Amelia general settings/Period available for booking in advance :But this is for all services.-You can ... Kim Lloyd Inline filter rowClosed   wpDataTables   Updated September 22, 2022 at 9:49pm   2 Most recent comment from Miloš Jovanović:Hi, Kim Thanks for reaching out to usYou can do this in main plugin settings/ Render Advanced filter : and choose "in the header"Let me know if you have any questionsThank you