As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Remo Romano Filtering with multiple values in cellClosed   wpDataTables   Updated January 23, 2023 at 2:36pm   2 Most recent comment from Miloš Jovanović:Hi, Remo Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Tadeas Time slotsClosed   Amelia   Updated January 23, 2023 at 2:15pm   2 Most recent comment from Aleksandar Vuković:Hello Tadeas.Thank you for reaching out to us.I'm not sure I completely understand what you're asking.If the service duration is 30 minutes, and you already have an appointment for 17:10, ... Audrey Vuillemey invalid date - frontClosed   Amelia   Updated January 23, 2023 at 1:40pm   13 Most recent comment from Uroš Jovanović:Hello Audrey,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... Dan Remote locationsClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 1:11pm   2 Most recent comment from Uroš Jovanović:Hello Dan,Thank you for reaching out to us.This will soon be possible in the Amelia plugin, but it is currently not.Please let me know if you have any other questions. Emanuel Deprecated error bar showing on top of the siteClosed   Amelia   Updated January 23, 2023 at 1:09pm   6 Most recent comment from Uroš Jovanović:Hello Emanuel,Thank you for the update and for your patience.Cna you please test it out now and let me know if it works or not?Looking forward to your reply. Ayishah Joanna Swiecinska appointmentsClosed   Amelia   Updated January 23, 2023 at 12:54pm   2 Most recent comment from Uroš Jovanović:Hello Ayishah,Thank you for reaching out to us.Unfortunately, the only option to manage Amelia's bookings from Amelia as there is no other place to configure it.Please let me know if you have an ... Edwin van Halem Link Resources to EventsClosed   Amelia   Updated January 23, 2023 at 12:47pm   2 Most recent comment from Uroš Jovanović:Hello Edwin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... aron scott integrating Amelia with stripeClosed   Amelia   Updated January 23, 2023 at 12:23pm   2 Most recent comment from Marko Davidović:Hello Aaron, I'm afraid that we didn't quite get what the issue looks exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best.  Viorel-Cosmin Miron Backend demosClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 12:22pm   4 Most recent comment from Uroš Jovanović:Hello Viorel,There is a feature suggestion website on this link.Unfortunately, there is no roadmap visible publicly.Please let me know if you have any other questions. Juan Olivares Employee Selection RandomlyClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 12:06pm   2 Most recent comment from Uroš Jovanović:Hello Juan,Thank you for reaching out to us.Please check the following video on how to do that. yasuyuki arakawa How to check an amelia user logged in by PHP?Closed   Amelia   Updated January 23, 2023 at 12:00pm   2 Most recent comment from Marko Davidović:Hello yasuyuki, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the ... Markus Größing export / event overview ignores locationsClosed   Amelia   Updated January 23, 2023 at 11:55am   2 Most recent comment from Uroš Jovanović:Hello Markus,Thank you for reaching out to us.Unfortunately, there is currently no option to change the way the export function works in Amelia, but I will have this passed to our management to be ch ... Pelle Pedersen CookiesClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 11:47am   2 Most recent comment from Uroš Jovanović:Hello Pelle,Thank you for expressing interest in the Amelia plugin.Yes, Amelia can be used without cookies.Please let me know if you have any other questions. Kevin Richter Package Appointment Frontend issuesClosed   Amelia   Updated January 23, 2023 at 11:41am   2 Most recent comment from Uroš Jovanović:Hello Kevin,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Frank pre-sales question about SMSClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 11:33am   2 Most recent comment from Uroš Jovanović:Hello Frank,Thank you for expressing interest in the Amelia plugin.At the moment, SMS messages can only be sent out when the customer books/reschedules/cancel the appointment or it can also be schedu ...