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Public Tickets

Clémentine Overlapping time slotClosed   Amelia   Updated December 23, 2022 at 8:42am   4 Most recent comment from Marko Davidović:Hello Clémentine, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There ... Tolomeiu Eusebius delete shadow around the plugin?Closed   Amelia   Updated December 23, 2022 at 8:41am   3 Most recent comment from Marko Davidović:Hello Tolomeiu,We have managed to find this without your URL. Can you please try and add this custom CSS to your page and let us know how it goes #amelia-step-booking0{  -webkit-box-shadow: none !im ... Lamar Scott WP Mail Not WorkingClosed   Amelia   Updated December 22, 2022 at 5:01pm   4 Most recent comment from Uroš Jovanović:Hello Lamar,Can you please try and change the "Mail Service" service to "SMTP" and let me know if that worked for you?SMTP (Simple Mail Transfer Protocol) – In this article, we show how to config ... Nicholas Birch Front End EditingClosed   Formidable Forms integration for wpDataTables   Updated December 22, 2022 at 4:50pm   4 Most recent comment from Miloš Jovanović:Hi, Nicholas  Sorry for the late reply. - That seems as a good plan.  If you have a way to edit the Formidable Forms outside of our plugin,   you can do so,  i was not aware that it's poss ... Chris Williams NotificationsClosed   Amelia   Updated December 22, 2022 at 4:06pm   29 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for providing me with an update.The appointments that are made when the package is purchased need to be configured in the %package_appointments_details% placeholder.Please let ... Brendan Event CalendarClosed   Amelia   Updated December 22, 2022 at 2:56pm   4 Most recent comment from Uroš Jovanović:Hello Brendan,Thank you for clearing that up.I will have this passed to our developers and hope that it will be soon fixed.Please let me know if you have any other questions. Danielle Beck Buffer Time and Google CalClosed   Amelia   Updated December 22, 2022 at 2:42pm   2 Most recent comment from Uroš Jovanović:Hello Danielle,Thank you for reaching out to us.Yes, the same logic is applied also from the busy events in the Google Calendar. Please let me know if you have any other questions. Vojkan Buffer Time Before/Buffer Time AfterClosed   Amelia   Updated December 22, 2022 at 2:39pm   9 Most recent comment from Marko Davidović:Hello Vojkan, Unfortunately, no we can not offer you another deal. This is a standard deal that we have with all our other users that translate Amelia for us.We wish you all the best.  Brittany Weeks Front end editing not workingClosed   wpDataTables   Updated December 22, 2022 at 2:35pm   5 Most recent comment from Miloš Jovanović:Hi, Brittany Thank you for the update, i can see that you isolated the conflict with that BuddyBoss add-on.We will make not of it , to be aware of.It seems that this add-on is not crucial for you, s ... Kelvin can't create Amelia employee roleClosed   Amelia   Updated December 22, 2022 at 2:29pm   17 Most recent comment from Marko Davidović:Hello Kelvin,Thank you so much for the screenshots. We wish you happy holidays and all the best. Tolomeiu Eusebius purchase code does not workClosed   Amelia   Updated December 22, 2022 at 2:19pm   2 Most recent comment from Uroš Jovanović:Hello Tolomeiu,Thank you for reaching out to us.This could be an issue with the SSL certificate. Are you maybe using Let's Encrypt for an SSL certificate? If you are, please update it because th ... Francesca Kendall Deleted appt sending rejected emailClosed   Amelia   Updated December 22, 2022 at 2:15pm   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.Unfortunately, this has not been changed yet. We will forward this ticket to the appropriate sector, we can not make any promises or give you an eta a ... Matthieu Appointement in Employee PanelClosed   Amelia   Updated December 22, 2022 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello Matthieu,Thank you for reaching out to us.Can you please provide us with the screen recording of the issue that you are dealing with?Looking forward to your reply. Mel Front End User ProcessClosed Pre-purchase questions for Amelia   Updated December 22, 2022 at 1:12pm   2 Most recent comment from Uroš Jovanović:Hello Mel,Thank you for reaching out to us.For that purpose, the service, employee, and location will have to be preselected with the shortcode:[ameliastepbooking service=1 employee=1 location=1]  i ... Susan Florries SchedulingClosed Pre-purchase questions for Amelia   Updated December 22, 2022 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello Susan,Thank you for expressing interest in the Amelia plugin.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any ...