As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Promsy Célia Problem with the maximum number of appointmentsClosed   Amelia   Updated March 31, 2023 at 2:01pm   2 Most recent comment from Uroš Jovanović:Hello Promsy,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Thiago Monteiro Customizations for AmeliaClosed Pre-purchase questions for Amelia   Updated March 31, 2023 at 12:26pm   2 Most recent comment from Uroš Jovanović:Hello Thiago,Thank you for reaching out to us.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Jessica Please refundClosed   Amelia   Updated March 31, 2023 at 12:25pm   2 Most recent comment from Uroš Jovanović:Hello Jessica,Thank you for reaching out to us and really sorry to hear that you are moving away from the Amelia plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click ... Kelvin Uceta Data table linked to CSV data sourceClosed   wpDataTables   Updated March 31, 2023 at 11:55am   4 Most recent comment from Miloš Jovanović:Hi, Kelvin.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with.   I wanted to ... Gorbatko Mark Receiving news from UkraineClosed Pre-purchase questions for Amelia   Updated March 31, 2023 at 9:58am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.How may we help you?  Wolf Ferrari Booking Multiple Different ServicesClosed   Amelia   Updated March 31, 2023 at 9:52am   4 Most recent comment from Marko Davidović:Hello Wolf,Unfortunately, no this is not possible a this time. They need to enter the address into custom fields for now.I'll kindly ask you to add it as a feature suggestion on this link https:/ ... Dieter Erni put a injection script to the Form FieldClosed   Amelia   Updated March 31, 2023 at 8:50am   7 Most recent comment from Marko Davidović:Hello Dieter, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Ilias Grigoriadis Demo DataClosed   Amelia   Updated March 31, 2023 at 8:22am   2 Most recent comment from Marko Davidović:Hello Ilias, Thank you for reaching out to us.Unfortunately, we do not have such data. But you can show them our demos front end and back end and you can see and present the data from thereYou can fin ... Silvia Ardila Amelia NotificationClosed   Amelia   Updated March 31, 2023 at 8:18am   2 Most recent comment from Marko Davidović:Hello Silvia, Thank you for reaching out to us. For this, it would be best to contact your hosting provider since cron/scheduled notifications are set on your server. Cron is not Amelia's feature ... Igor Guseinov News from UzbekistanClosed Pre-purchase questions for Amelia   Updated March 31, 2023 at 8:16am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.How may we help you?  nikolay32 About the news in KyrgyzstanClosed Pre-purchase questions for Amelia   Updated March 31, 2023 at 8:16am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.How may we help you?  Rodolfo Diniz Definir permissões de usuáriosClosed   Amelia   Updated March 31, 2023 at 7:47am   2 Most recent comment from Marko Davidović:Hello Rodolfo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no way to know who booked what at this time.I'll kindly ask you to add i ... denkot3344 To get the latest news from Kazakhstan.Closed Pre-purchase questions for Amelia   Updated March 31, 2023 at 7:46am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.How may we help you?Looking forward to your reply.  netwerk skip step #informationClosed   Amelia   Updated March 31, 2023 at 7:19am   2 Most recent comment from Marko Davidović:Hello Zsolt, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is how Amelia is designed and these steps can not be skipped. I'll kindly ask ... Martin How can customers cancel an event participation?Closed   Amelia   Updated March 31, 2023 at 7:16am   2 Most recent comment from Marko Davidović:Hello Martin, Thank you for reaching out to us.Customers can cancel the appointments and event via customer panel. You can read more about customer panel on this link https://wpamelia.com/front-end-c ...