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Public Tickets

roberto Issue Availability EventClosed   Amelia   Updated February 7, 2024 at 1:09pm   14 Most recent comment from Marko Davidović:Hello again,We got this from our colleagues they say in the video you provided, the number of occupied spots is always calculated based on the pricing selected for the event. So, if you select ' ... Daniel McKenna Event ListClosed   Amelia   Updated February 7, 2024 at 10:47am   6 Most recent comment from Stefan Petrov:Hello Daniel,This is something that is related to the hosting provider settings. You would need to contact the hosting provider and ask them to increase this option. Nael My employee and me (admin) CAN'T put Work time AND break timeClosed   Amelia   Updated February 7, 2024 at 9:57am   5 Most recent comment from Stefan Petrov:Hello Nael,You are most welcome.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Jerry Barry Customer Panel not responding to setting on frontendClosed   Amelia   Updated February 7, 2024 at 10:06am   11 Most recent comment from Marko Davidović:Hello again,We went on your site and created a new customer and we booked and appointmentAfter that we were able to access the customer panle and manage and see our appointments without any issuesSo w ... Boledi I can't access Events from admin areaClosed   Amelia   Updated February 7, 2024 at 9:53am   8 Most recent comment from Stefan Petrov:Hello Boledi,You are most welcome.The other issue regarding the Events is most probably because the event is created as a recurring event. Amelia creates multiple events for each day, but it's ac ... Chris Giles Manage bookings in Woo AccountClosed Pre-purchase questions for Amelia   Updated February 7, 2024 at 9:26am   2 Most recent comment from Stefan Petrov:Hello Chris,Thanks for reaching out to us.Amelia does have integration with WooCoomerce, and the customers can use it as the payment provider. Once enabled, Amelia is creating test products (which are ... Michael Customers Assigned To Admin AccountClosed   Amelia   Updated February 7, 2024 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Simon Gevcen How to NOT log events in Amelia Appointments dashboard after booking confirmed?Closed   Amelia   Updated February 7, 2024 at 9:00am   6 Most recent comment from Stefan Petrov:Hello Simon, No problem. It is automatically closed after 1 week, but i can close it now. Nael Google Calendar sync : The Google Calendar's employee is not correctly update when the employee postponed an appointmentClosed   Amelia   Updated February 7, 2024 at 8:32am   5 Most recent comment from Marko Davidović:Hello there Nael,You are most welcome, we wish you all the best and hope you have a wonderful day ahead.  Daan Adding google calendar event to amelia calendarClosed   Amelia   Updated February 7, 2024 at 8:08am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can add an appointment to your calendar and those times can be set as unavailable in ... erwin migrate bookingpress customersClosed   Amelia   Updated February 7, 2024 at 8:07am   6 Most recent comment from Marko Davidović:Hello again Erwin,Glad to hear that and hopefully there will be no more such issues.We wish you all the best and hope you have a wonderful day ahead.  Roberto Publish amelia formaClosed Pre-purchase questions for Amelia   Updated February 7, 2024 at 7:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in ... Gerlinde automatic updateClosed   Amelia   Updated February 7, 2024 at 7:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Since we can see that your license is active there are no issues on our side. This can be due to your WP settings, or perhaps the system with your hosting ... Miriam Allow booking below minimum capacityClosed   Amelia   Updated February 7, 2024 at 6:58am   2 Most recent comment from Marko Davidović:Hello again Miriam,There is a chance that this will be implemented in the future but at this time we can not make any promises or give any eta I'm afraid. At this time we can say that this is no ... Stefan Stax Service LocationClosed   Amelia   Updated February 7, 2024 at 6:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Service work hours, days and locations depend on what you set in your employee work hours. So if you are working on both services at the same time then th ...