Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Adam Does Amelia have Customer Timezone selection supportClosed Pre-purchase questions for Amelia   Updated May 10, 2023 at 12:27pm   2 Most recent comment from Uroš Jovanović:Hello Adam,Thank you for reaching out to us.For this purpose, you can enable the "Show booking slots in client time zone" option on the Amelia/Settings/General page.Please let me know if that works fo ... Greg Bishop establishing new accountsClosed   Amelia   Updated May 10, 2023 at 11:55am   2 Most recent comment from Uroš Jovanović:Hello Greg,Thank you for reaching out to us.There is a "Customer panel" button on the "Congratulations" step of the booking form where the customers can be redirected to the customer panel after book ... Jo Ormond Booking system queryClosed   Amelia   Updated May 10, 2023 at 11:12am   2 Most recent comment from Marko Davidović:Hello Jo,Thank you for reaching out to us.We can not get what you mean on these screenshotsBut you can show different booking form on different pages using our shortcodes for example this one[ameliabo ... Suresh Rathore Private Ticket No. #3359238 titled as "Urgent : Tables not loading"Closed   wpDataTables   Updated May 10, 2023 at 11:10am   4 Most recent comment from Miloš Jovanović:Hi, Suresh. No problem, we absolutely understand, and you are right, our response times have been extremely slow for this time period, my sincerest apologies for that. - I just stated our standard p ... mike customer role settings amelia customerClosed   Amelia   Updated May 10, 2023 at 10:45am   4 Most recent comment from Uroš Jovanović:Hello Mike,Customers in Amelia can also set their password and it will be connected to their Amelia account.Please let me know if you have any other questions. James Refund so i can repurchase the upgradeClosed   Amelia   Updated May 10, 2023 at 10:50am   3 Most recent comment from Marko Davidović:Hello James,We just got the feedback from our colleagues and they have told us that the refund has been issued to you already. When you get it you can buy the new license.If you have any more question ... Alexandre Salmi woocommerce and recurring appointmentsClosed   Amelia   Updated May 10, 2023 at 10:12am   4 Most recent comment from Uroš Jovanović:Hello Alexandre,Please let me know if you have any other questions. aline Amelia ServiceClosed   Amelia   Updated May 10, 2023 at 9:45am   10 Most recent comment from aline:Hi Aleksandar,I am very sorry I did not reply to your complete answer sooner. I had big family issues to deal with and let my web page on the side...I thank you so much to put the time explaining all ... Laura Google AnalyticsClosed   Amelia   Updated May 10, 2023 at 9:14am   2 Most recent comment from Marko Davidović:Hello , Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost ... Fred Email attendeesClosed   Amelia   Updated May 10, 2023 at 7:50am   5 Most recent comment from Marko Davidović:Hello Fred,Thank you for your vote each vote counts. We can not make any promises but we follow charts closely and we try to implement the new features as fast and as much as we can. For example, the ... Jessica Teller Amelia backend/frontend spinning - content wiped outClosed   Amelia   Updated May 10, 2023 at 7:35am   4 Most recent comment from Marko Davidović:Hello Jessica,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Sian Email Notifications are not sendingClosed   Amelia   Updated May 10, 2023 at 6:28am   2 Most recent comment from Marko Davidović:Hello Sian, Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Phil Mace Price displayClosed   Amelia   Updated May 10, 2023 at 6:26am   2 Most recent comment from Marko Davidović:Hello Phil, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... yoni garnier arborescenceClosed   Amelia   Updated May 10, 2023 at 6:16am   2 Most recent comment from Marko Davidović:Hello yoni, Thank you for reaching out to us. In order to change the general colours of the Customer/Employee Panels as well as the text colour; at the moment we don't have a separate setup that ... Ken 'Number Attending' Box Display ErrorClosed   Amelia   Updated May 10, 2023 at 6:10am   2 Most recent comment from Marko Davidović:Hello Ken, Thank you for reaching out to us. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ...