Hey there, Awesome Customers!
Just a heads up: Our team will be out of the office on the 12th and 13th of September, but don’t worry—we'll be back in full swing on the 16th of September (since we don't operate on weekends anyway).
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we get back.
Thanks a bunch for your understanding and support!
Warm regards,
TMS
Hello Amelia Support Team,
We've been using the Amelia plugin and encountered an issue with the cancellation links sent via messages. The links are quite long, and there's a risk that clients may accidentally click on them and cancel their bookings.Since we cannot request email addresses, we have been relying on SMS for this communication.
Is there a way to shorten these links or add an optional validation step, like asking for a confirmation (e.g., "Are you sure? Please type 'Yes' or 'No'") to prevent accidental cancellations?
Thank you for your assistance.
Hi Edison,
Thanks for reaching out to us. That's a good idea, but unfortunately, since there is no option for customers to reply to SMS messages, this wouldn't be possible.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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