We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

hkotsovos front-end users to see and edit only their own data,Closed   wpDataTables   Updated May 15, 2017 at 9:08am   10 Most recent comment from Miloš Jovanović:Hi ibrahimhashim,My college will write to you as soon as he can.Best regads. alexbourne php array bugClosed   wpDataTables   Updated May 15, 2017 at 9:02am   2 Most recent comment from Miloš Jovanović:Hi alexbourne,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... tegfryn14 Data Edit fails to saveClosed   wpDataTables   Updated May 15, 2017 at 8:01am   2 Most recent comment from Miloš Jovanović:Hi tegfryn14,Thank you for your purchase.Can you please send us a link where we can test it out that issue with the 1.7.2 version on your site.Best regards. Issac Chua Click outside Edit DialogClosed   wpDataTables   Updated May 14, 2017 at 6:23pm   2 Most recent comment from Issac Chua:Nevermind, I have already solved the problem. In case anyone has the same doubt, here is the solution:Add this line of code in the table callback function:     jQuery('.remodal-overlay').unbind('cl ... tnconnect EditingClosed   wpDataTables   Updated May 12, 2017 at 9:12pm   4 Most recent comment from ibrahimhashim:still no reply on my ticket ???do u think i need to wait more one minth to solve my issue?? leolonya Chart doesn't follow table filtering on Server-side processingClosed   wpDataTables   Updated May 12, 2017 at 11:29am   2 Most recent comment from Miloš Jovanović:Hi leolonya,Thank you for your purchase.It is architectural decision that we make, because we can not guess number of the search results when using the server side.When using Server side and follow t ... InfluentialStudios User Submitted DataClosed   wpDataTables   Updated May 12, 2017 at 11:19am   4 Most recent comment from Miloš Jovanović:Hi InfluentialStudios,Sorry to disappoint you but unfortunately something like this is not possible with the plugin features, at the moment.Best regards. finkk [email protected] Serialised data outputClosed   wpDataTables   Updated May 10, 2017 at 9:35am   15 Most recent comment from Miloš Jovanović:Hi Mark,Here is the answer "Unfortunately we are currently very busy in finishing the 2.0 version and we do not have free developer to implement this feature for you. We must finish the beta version ... frankct BugClosed   wpDataTables   Updated May 9, 2017 at 1:06pm   19 Most recent comment from Miloš Jovanović:Hi frankct,Still we are not able to login to your site.I tried multiple times with this credentials below but we are unable to login.(attachment) John Johansen Table description - new feature?Closed   wpDataTables   Updated May 9, 2017 at 11:09am   4 Most recent comment from Miloš Jovanović:Hi John,I will definitely forward this to my team and we will add this to our TODO list so maybe we can implement it for the next updates.Thank you for sharing your ideas and suggestions with us.Best ... José Zindoga ​3958969​Closed   wpDataTables   Updated May 9, 2017 at 11:07am   14 Most recent comment from Miloš Jovanović:Hi José,Very strange because I was able to create and edit tables without any problems as you can see in your wpdatatables page.Can you please try to make a tables using my login credentials that yo ... Martin Husslage filter for last rows from multiple groupsClosed   wpDataTables   Updated May 9, 2017 at 10:15am   12 Most recent comment from Miloš Jovanović:HI Martin,Unfortunately something like this is not possible with our plugin build in.We have some documentation about  filters and actions but unfortunately we do not have filter that will be useful ... Neill php errorClosed   wpDataTables   Updated May 8, 2017 at 2:13pm   13 Most recent comment from Miloš Jovanović:HI Neill,The issue is that this is a public ticket and that is why I wrote you the post below.This is not a usual practice to do because we have some strict policy for customizations and support and i ... kevinsan empty fields does not showClosed   wpDataTables   Updated May 8, 2017 at 1:35pm   2 Most recent comment from Miloš Jovanović:Hi kevinsan,Thank you for your purchase.Can you please send me the link of that table so I can take a look.Thank you. Marc Küstermann WpDataTable Styles from Backend editor in external css fileClosed   wpDataTables   Updated May 8, 2017 at 12:26pm   6 Most recent comment from Miloš Jovanović:HI Marc,You are welcome.