We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

riccardoaccetta Maximum widthClosed   wpDataTables   Updated May 31, 2017 at 7:38am   6 Most recent comment from Miloš Jovanović:Hi Riccardo,You are welcome.Best regards. Stephen Pasquini Word Wrap and Word Break in TablesClosed   wpDataTables   Updated May 30, 2017 at 11:35am   4 Most recent comment from Miloš Jovanović:Hi stephenpasquini,Sorry to disappoint you but unfortunately something like this is not possible at the moment.I can give you some workaround and maybe it will be useful for you.First check the Respo ... Bomino Selecting Number of EntryClosed   wpDataTables   Updated May 30, 2017 at 11:08am   4 Most recent comment from Miloš Jovanović:Hi Bomino,Unfortunately I can not know exactly which file from the theme is causing this issue because I can not see the page and we also do not have list with the themes that our plugin is compatible ... Bomino Charts ShortcodeClosed   wpDataTables   Updated May 29, 2017 at 1:42pm   4 Most recent comment from Miloš Jovanović:Hi Bomino,Can you please then try to clear the browser cache and deactivate/activate the plugin again and see if it is working after that.Thank you. Ken Stoole Google ChromeClosed   wpDataTables   Updated May 29, 2017 at 10:09am   4 Most recent comment from Miloš Jovanović:Hi Ken,You are welcome.Glad that we solved the issue. Like I said Google Chrome have some "problems" with caching so clear the cache from time to time is recommended.Best regards. Stephen Hinson Number issues in tableClosed   wpDataTables   Updated May 29, 2017 at 9:47am   9 Most recent comment from Miloš Jovanović:Hi Stephen,You are welcome.Best regards. Timo Kananen Charts without internetClosed   wpDataTables   Updated May 29, 2017 at 9:13am   8 Most recent comment from Miloš Jovanović:Hi Timo,We are glad than now everything is working fine.You are welcome. If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks. victorkovalenko Rounding float numbersClosed   wpDataTables   Updated May 29, 2017 at 9:10am   10 Most recent comment from Miloš Jovanović:Hi victorkovalenko,I am glad that now everything is working fine.You are welcome.Best regards. Wesley Lawson How can I add placeholder text to the table search input?Closed   wpDataTables   Updated May 26, 2017 at 3:13pm   7 Most recent comment from Issac Chua:Hi Wesley,You can always use javascript or jQuery to do the modification on the elements, here is the way using jQuery: jQuery('input[type=search]').attr('placeholder', 'hello' ); riccardoaccetta Table with many recordsClosed   wpDataTables   Updated May 26, 2017 at 2:23pm   4 Most recent comment from Miloš Jovanović:Hi Riccardo,Can you please send me the link of that table and tell me which table type is it so I can give you my suggestion.Thank you. zenpointmedia ​trancated items in drop down form etc.Closed   wpDataTables   Updated May 26, 2017 at 8:37am   2 Most recent comment from Miloš Jovanović:Hi zenpointmedia,Thank you for your purchase.1. You can increase the size of the drop down box by entering this code in file wp-content/plugins/wpdatatables/assets/css/wpdatatables.min.css and aro ... willyswell DisplayClosed   wpDataTables   Updated May 26, 2017 at 8:08am   11 Most recent comment from Miloš Jovanović:Hi willyswell,GlaGlad that you found the solution and we hope that everything is working fine now.If you have any more issues feel free to open a new ticket.Best regards. Jose Fiallos TableClosed   wpDataTables   Updated May 26, 2017 at 8:06am   2 Most recent comment from Miloš Jovanović:Hi Jose,Thank you for your purchase.I can not access your site because it is password protected.So can you please provide me a temporary WP-admin login for your site where this happens, so we could ... Stephen Hinson Slow load timeClosed   wpDataTables   Updated May 25, 2017 at 4:29pm   6 Most recent comment from Miloš Jovanović:Hi Stephen,Glad to help you out.You are welcome.Best regards. ovicristian_86 Select in new row formClosed   wpDataTables   Updated May 25, 2017 at 3:48pm   4 Most recent comment from Miloš Jovanović:Hi ovicristian_86,Glad that you found the solution by yourself , good job.If you have any more issues feel free to open a new ticket.Best regards.