We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jottes Scrollable window for checkbox filtersClosed   wpDataTables   Updated November 15, 2017 at 5:19pm   2 Most recent comment from Miloš Jovanović:Hi Johannes,Thank you for your purchase.Feature for making checkboxes values split if the filter in form option is checked is something that will be included in our upcoming update of the plugin.Best ... Regardt Feature request - searchClosed Pre-purchase questions for wpDataTables   Updated November 15, 2017 at 10:19am   2 Most recent comment from [deleted]:Hi Regardt,Thank you for the inquiry.Something like that is not possible out of the box but we have plans to release add-on for more powerful filter for two weeks and something like that should be po ... Robert Barnes CSS: Horizontal filtersClosed   wpDataTables   Updated November 15, 2017 at 10:13am   8 Most recent comment from Miloš Jovanović:Hi Rob,You are welcome.Best regards. napkinfinance Table creation wizard should be non-sequential.Closed   wpDataTables   Updated November 14, 2017 at 5:42pm   2 Most recent comment from Isidora Markovic:Hi napkinfinance,Thank you for your purchase.A chart editor wizard is made based on same business logic like creation, because of the some technical reasons, where all steps are already pre-filled ... TomMariner Formatting of FiltersClosed   wpDataTables   Updated November 14, 2017 at 3:17pm   8 Most recent comment from Miloš Jovanović:Hi Tom,Unfortunately I can not login with this credentials ( attachment).Can you please investigate it.Best regards. coltding Conflict with CBX AccountingClosed   wpDataTables   Updated November 14, 2017 at 3:12pm   4 Most recent comment from Miloš Jovanović:Hi coltding,Unfortunately I am not very familiar with that plugin so I can tell you that we did not have reports about this plugin."CBX is saying that they have used the proper technique for coding b ... Raul Any secure way to use files with tables (json, csv, etc)?Closed   wpDataTables   Updated November 14, 2017 at 12:31pm   8 Most recent comment from Miloš Jovanović:Hi Lawrence,Unfortunately this is still on our TODO list and until we add some more features( features which are more asked from our customers) this is still something that we are looking to work o ... napkinfinance Tables should have the option to be...Closed   wpDataTables   Updated November 14, 2017 at 10:39am   2 Most recent comment from Miloš Jovanović:Hi napkinfinance,Thank you for your purchase.I assume that you mean Limit table width instead of Responsive.The issue is that the Scrollable option and Limit table width option are overlapping each ... Terri query multiple tables?Closed Pre-purchase questions for wpDataTables   Updated November 14, 2017 at 9:52am   2 Most recent comment from [deleted]:Hi Terri,Thank you for the inquiry.Our plugin support creating tables from MySQL query. You can use also JOIN's to create wpDataTable from multiple tables from your database. You can take a look at t ... coltding SQL QueryClosed   wpDataTables   Updated November 14, 2017 at 6:44am   6 Most recent comment from Isidora Markovic:Hi coltding,You are welcome.Sorry for any inconvenience.Best regards paragate table styling div tagsClosed   wpDataTables   Updated November 14, 2017 at 6:25am   4 Most recent comment from Isidora Markovic:Hi paragate,For now wpDataTables  provides integration only with Visual Composer. I will forward your suggestion to my team to think about integration with Elementor Pro in future. Thank you for ... kreosz Formidable from another table_prefix or datatableClosed   Formidable Forms integration for wpDataTables   Updated November 14, 2017 at 6:10am   2 Most recent comment from Isidora Markovic:Hi kreosz,Thank you for your purchase.Sorry for disappointment, but something like this is not possible with built in features of plugin. It is working only if they on same domain. jnaadjie wpDataTablesClosed   wpDataTables   Updated November 13, 2017 at 4:05pm   8 Most recent comment from Miloš Jovanović:Hi jnaadjie,You are welcome.Best regards. alex user customizationClosed Pre-purchase questions for wpDataTables   Updated November 13, 2017 at 12:21pm   4 Most recent comment from [deleted]:Hi Alex,It is possible to have individual tables for every user but you need to create them and put shortcode with appropriate table ID on that user page. This could be also done by creating a table ... maevapn Incompatible with jQuery 3Closed   wpDataTables   Updated November 13, 2017 at 11:27am   2 Most recent comment from Isidora Markovic:Hi maevapn,Thank you for your purchase.We are using wordpress built in jquery library. When they decide to change it we will make a update but we think is too early moving to 2.x or 3.x, because pe ...