We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

CLIFF Character Limit on Row HeadersClosed Pre-purchase questions for wpDataTables   Updated November 24, 2017 at 10:31am   6 Most recent comment from [deleted]:Hi CLIFF,We do not have tooltip built-in by default but we do have it in our TO-DO list for some time now as it was multiple time requested. For column element we do have unique CSS class for each co ... Michele Bucciarelli Upgrade to v. 2.1Closed   wpDataTables   Updated November 24, 2017 at 10:01am   5 Most recent comment from Miloš Jovanović:HI Michele,Hope that everything is working fine now.Best regards. ilkkaH column totals are not calculatingClosed   wpDataTables   Updated November 24, 2017 at 9:25am   11 Most recent comment from Isidora Markovic:Hi Tobias,Are the credentials that you provide is still active so we can take a look? Przemyslaw Scrolling & ResponsivnessClosed   wpDataTables   Updated November 23, 2017 at 6:18pm   3 Most recent comment from Isidora Markovic:Hi Przemyslaw,Thank you for your purchase.We are glad that you found a solution. Nitrat Filter by date don't workClosed   Gravity Forms integration for wpDataTables   Updated November 23, 2017 at 5:52pm   46 Most recent comment from Isidora Markovic:Hi Nitrat, We do it like for previous website. We just add this code in Custom wpDataTables CSS under the "Custom JS AND CSS" in main settings of wpdatatables. table { position: relative !i ... Przemyslaw Toggles / DropdownsClosed Pre-purchase questions for wpDataTables   Updated November 23, 2017 at 3:19pm   6 Most recent comment from [deleted]:Hi Przemyslaw,Thank you for the purchase. If you have any questions and need support with the plugin please open a support ticket in wpDataTables category with your purchase key and our support agents ... Abhijeet Hi i am getting Call to a member function getPossibleValuesType() error- how to solve this? My graphs aren’t showing.Closed   wpDataTables   Updated November 23, 2017 at 10:51am   2 Most recent comment from Miloš Jovanović:Hi Abhijeet,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most e ... areaticCV areatic Removing new/delete button on front endClosed   wpDataTables   Updated November 23, 2017 at 10:50am   5 Most recent comment from areaticCV areatic:Ok. I did it but something were wrong. Now I have tried again and it is okay. We can close the ticket.Thanks a lot again! tcghs Lost Header FormattingClosed   wpDataTables   Updated November 23, 2017 at 10:33am   7 Most recent comment from Miloš Jovanović:Hi Mike,Let me know the result or anything else if you need.Best regards. zefgoldwin ConfigurationClosed   wpDataTables   Updated November 23, 2017 at 9:05am   4 Most recent comment from Isidora Markovic:Hi zefgoldwin,Yes that solved the issue, because on your page is already include bootstrap from another plugin. When they are together there is some conflict. We are glad that you solved the issue. Marc Küstermann Update issues / Date issuesClosed   wpDataTables   Updated November 22, 2017 at 5:15pm   4 Most recent comment from Isidora Markovic:Hi Marc,Yes, that is fixed in new version of plugin. Katy Fendall Cannot add column to MySQL query generated tableClosed   wpDataTables   Updated November 22, 2017 at 3:45pm   8 Most recent comment from Miloš Jovanović:Hi Kristin, When you make a table editable in database our plugin will automatically create table that will be used for editing. In this case it is wpdatatable_11, that table should be visible in yo ... miqalarcia Images dropdown menuClosed   wpDataTables   Updated November 22, 2017 at 12:41pm   4 Most recent comment from Isidora Markovic:Hi miqalarcia,Sorry for disappointment, but something like this in not possible with built in features of plugin. It's requires some code customization. chrischi2407 v2.1 Issue with MultiselectboxClosed   wpDataTables   Updated November 22, 2017 at 12:22pm   4 Most recent comment from Miloš Jovanović:Hi Christoph,Glad that you were able to find the issue.Hope that everything is working fine.Best regards. Markus Costumizing HighchartsClosed   wpDataTables   Updated November 22, 2017 at 12:21pm   4 Most recent comment from Miloš Jovanović:Hi Markus,Unfortunately something like this is not possible with the plugin built in features and it requires some code customization and that is why I give you the the section from our documentation ...