We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Thepaky91 Error: Unknown column ‘ID’ in ‘field list’ modifing an existing dataClosed   wpDataTables   Updated July 26, 2018 at 1:01pm   7 Most recent comment from Isidora Markovic:Hi Thepaky91,Yes you can't insert there more tables, because just one table can be editable. If you are using queries that contain columns from more table editing will not work like I already explain ... Helpdesk Branded Insights Powerful Filters for wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated July 26, 2018 at 12:05pm   3 Most recent comment from Helpdesk Branded Insights:Hello Milos,Thank you, another great plug-in!Regards. Josh Bois No way to import more data?!?!Closed   wpDataTables   Updated July 26, 2018 at 9:33am   2 Most recent comment from Isidora Markovic:Hi Josh,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. Thank you for your suggestion. However it appears in requests from time to time so we will add to our ... kenkitchen Filters not working on custom post type/fields created by Toolset pluginClosed   wpDataTables   Updated July 26, 2018 at 9:23am   7 Most recent comment from Isidora Markovic:Hi kenkitchen,I am glad that you found a solution and share it with us, so other users that have same issue can find it and resolve the issue like you do. Nice job!Best regards. Nick Walter Grouping in manually created tablesClosed   wpDataTables   Updated July 26, 2018 at 9:09am   2 Most recent comment from Miloš Jovanović:Hi Nick,Thank you for your purchase.Glad to hear that you like our documentationAs you can see from the documentation link the noticeRow grouping feature is only available for non-server-side tables. ... Justin Hollender Is it possible to show specific rows?Closed Pre-purchase questions for wpDataTables   Updated July 26, 2018 at 9:07am   5 Most recent comment from [deleted]:Hi Justin Hollender,Yes sandbox refreshes every 15th minute of every hour. If you have any more questions don't hesitate to ask. michiiee “Gravity Form” as the Input data source type not availableClosed   Gravity Forms integration for wpDataTables   Updated July 26, 2018 at 8:59am   2 Most recent comment from [deleted]:Hi michiiee,Glad to hear that the problem is solved. Closing the ticket now. MacrobioClaudeM Probleme translate AmeliaClosed Pre-purchase questions for wpDataTables   Updated July 25, 2018 at 9:22am   6 Most recent comment from [deleted]:Hi MacrobioClaudeM,You are welcome,You can use a different shortcode to show services of only one category. Please follow the instruction provided on this page to see which shortcode to use (for examp ... stevedenton ErrorClosed   wpDataTables   Updated July 25, 2018 at 8:38am   2 Most recent comment from Isidora Markovic:Hi stevedenton,Thank you fo your purchase.We visit link that you provide and we can see that is working fine.(attachment)Best regards lesliewright531 Looking for these options...Closed   wpDataTables   Updated July 24, 2018 at 11:54pm   19 Most recent comment from jko5er:Hi, is more advanced date filtering coming soon? I am looking to implement something similar to the attached image to show placeholders like Last 30 days, Last/This/Next Week/Month. It would be ide ... nkengagborshop How do I integrating google geochart Interactivemap with your pluginClosed   wpDataTables   Updated July 24, 2018 at 3:59pm   4 Most recent comment from Isidora Markovic:Hi nkengagborshop,You are welcome.Best regards. cpshart Add or Edit a Table Row MySQLClosed   wpDataTables   Updated July 24, 2018 at 3:52pm   5 Most recent comment from cpshart:Hi BogdanThe system is on localhost only, so sorry no live example. i suspect it is not implemented, but my thinking is as follows :-1. If you select New to create a new portfolio record, you would ne ... Larry Daniele Custom Views (set of canned Columns and Filters)Closed   wpDataTables   Updated July 24, 2018 at 3:48pm   4 Most recent comment from Isidora Markovic:HI LarryDaniele,The front-end (JS) part of wpDataTables plays a significant role in the plugin’s functionality. Generally, front-end rendering is done by the DataTables jQuery plugin, but wpDataTa ... fatemeh q export excel from chart in a period of timeClosed   wpDataTables   Updated July 24, 2018 at 2:18pm   4 Most recent comment from Miloš Jovanović:Hi fatemeh q,can we export just pdf and remove png, jpeg .... from chart exporting in dropdown menu?Something like this will require some code customization of the plugin, if you are interested we ca ... mfalraii resize the images in the table by CSSClosed   wpDataTables   Updated July 24, 2018 at 12:04pm   17 Most recent comment from Miloš Jovanović:Hi mfalraii,Can you please tell me where I can input the code on the page editor because I am not very familiar with this page builder that you use.Best regards.