We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Bublhome gravity form integration - no data shown in rowsClosed   Gravity Forms integration for wpDataTables   Updated August 5, 2018 at 11:27pm   17 Most recent comment from [deleted]:Hi WIKIDadmin,Please open a new ticket and send me your an temporary FTP account as well as your website admin credentials in private post and I will implement this fix as soon as possible.   vocks22 There was a problem when trying to save your report!Closed   Report Builder for wpDataTables   Updated August 3, 2018 at 1:07pm   6 Most recent comment from [deleted]:Hi vocks22,I am not sure if this is bug because of multisite. Can you please try to deactivate/activate the plugin on each site separately and maybe this should fix the issue? Ruan De Lange Select row and use in forms?Closed Pre-purchase questions for wpDataTables   Updated August 3, 2018 at 9:39am   4 Most recent comment from [deleted]:Hi Ruan De Lange,Unfortunately something like that is not possible with out of the box features, but it can be achieved with some custom coding. Eduardo WPTables ConditionalClosed Pre-purchase questions for wpDataTables   Updated August 3, 2018 at 9:38am   10 Most recent comment from [deleted]:Hi Eduardo,There is no custom code, than you or your developer would need to customize the plugin code if you want to achieve this feature. ludovic87 Need help on the purchaseClosed Pre-purchase questions for wpDataTables   Updated August 3, 2018 at 9:34am   2 Most recent comment from [deleted]:Hi ludovic87,Thank you for the inquiry."Basically, I want my customers to describe a situation by clicking on buttons on a wordpress website. These clics should then provide informations on a table a ... Henrik Strube Prev & Next: navigateClosed   wpDataTables   Updated August 3, 2018 at 9:17am   12 Most recent comment from Miloš Jovanović:Hi Henrik,Ok i can see that the AMP is enabled but I can not display the table when I enter amp in the url link. (attachments)Best regards. Connor Pace Column SettingsClosed   wpDataTables   Updated August 3, 2018 at 8:59am   2 Most recent comment from Isidora Markovic:Hi ConnorThank you for your purchase. I suppose that you have conflict with other plugin. Can you please try to deactivate one by one and see which one cause the issue? tnconnect EnhancementClosed   wpDataTables   Updated August 3, 2018 at 8:41am   2 Most recent comment from Miloš Jovanović:HI tnconnect,Thank you for your purchase.Example to move info block above the table is to edit plugin file. In file ../wp-content/plugins/wpdatatables/source/class.wpdatatable.php around line 2690 fi ... Mike LocationClosed   Amelia   Updated August 3, 2018 at 4:50pm   3 Most recent comment from [deleted]:You can also change pin location manualy, by clicking on the map, and saving location. Ink-Form Conditional Table RelationshipsClosed   wpDataTables   Updated August 3, 2018 at 8:31am   2 Most recent comment from Miloš Jovanović:HI Ink-Form,Thank you for your purchase.Sorry to disappoint you but unfortunately to pull the data conditionally is not possible to achieve with the plugin built in features at the moment.Best regard ... danbarejr using placeholders with chartsClosed   wpDataTables   Updated August 3, 2018 at 2:17am   5 Most recent comment from Alan Tin:Hi, I am currently using wpDataTables with placeholders to retrieve json data from my backend WebService. I found this feature is easy to use and flexible and this is one of the reason we decided t ... Tim Sheasby table layoutClosed   wpDataTables   Updated August 2, 2018 at 12:33pm   2 Most recent comment from Isidora Markovic:Hi Tim,Thank you fo your purchase.Unfortunately at the moment there’s no built-in solution. At the moment we have Responsive feature like you said for mobile and tablet devices. Thank you for your ... James Editing Issues - Aliases and Modal BackgroundClosed   wpDataTables   Updated August 2, 2018 at 11:30am   2 Most recent comment from Isidora Markovic:Hi James,Thank you for your purchase.When you are using queries with Joins please note that only one table can be editable at the moment in wpdatatables. So when you make table from that query you wi ... Eben Fixed Table HeaderClosed   wpDataTables   Updated August 2, 2018 at 10:48am   2 Most recent comment from Miloš Jovanović:Hi Eben,Thank you for your purchase.This option is not possible with the plugin built in features because it really depends on the theme that users are using.But this can be developed with some custom ... James LinksClosed   wpDataTables   Updated August 2, 2018 at 10:44am   2 Most recent comment from Miloš Jovanović:HI James,Thank you for your purchase.Maybe the solution for this is to use the placeholder %CURRENT_POST_ID%You can find more information about placeholders in our documentation.As for the More detai ...