We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Yourphysio online Adding new serviceClosed   Amelia   Updated November 22, 2018 at 11:03am   15 Most recent comment from [deleted]:Hi Yourphysio,I replied to you on your another ticket regarding this issue. We can discuss there. GrantJoyce008 Feature RequestClosed   wpDataTables   Updated November 22, 2018 at 9:10am   6 Most recent comment from Aleksandar Vuković:Of course Grant,Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea l ... Piet German languageClosed   wpDataTables   Updated November 21, 2018 at 3:54pm   4 Most recent comment from 4tm:Hi Bogdan, where is the attachment? regnep Color field above service detailsClosed   Amelia   Updated November 21, 2018 at 2:30pm   5 Most recent comment from regnep:Great that worked perfectlyKind regardsEivind ISCReneJEsus Create Table With SQL QueryClosed   wpDataTables   Updated November 21, 2018 at 12:53pm   4 Most recent comment from Miloš Jovanović:Hi ISCReneJEsus,Let me try to explain you better and give you some example.Let's say you have table 1 ( id of that table is for example 3) and that table is editable.Now you want to make a new table ... gorngoo How to translate plugin Thailand languageClosed   Amelia   Updated November 21, 2018 at 10:52am   6 Most recent comment from [deleted]:Hi gorngoo, Is that the only issue why you are requesting the refund? If that is the problem, we can help you to translate employee and service in both languages. As you purchased the plugin on Oc ... Josh Url Every single time I try to apply or cancel or delete it freezes and I can't do anything besides refresh or close the page.Closed   wpDataTables   Updated November 21, 2018 at 10:42am   5 Most recent comment from Miloš Jovanović:HI Josh,If you disable that plugin do you still have the same issue?This is necessary to know, so we can have a clue that there is a conflict with that plugin.Best regards. fangquans Fang expandable rowsClosed   wpDataTables   Updated November 21, 2018 at 8:04am   6 Most recent comment from Isidora Markovic:Hi Quan,Yes I can see now on what you mean.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, ... david charlton Not workingClosed   Amelia   Updated November 20, 2018 at 4:34pm   10 Most recent comment from Miloš Jovanović:HI david,Glad to hear that you managed to find a solution.Best regards. Thepaky91 Add searchbox in edit modal using foreign keyClosed   wpDataTables   Updated November 20, 2018 at 3:06pm   6 Most recent comment from Miloš Jovanović:HI Pasquale,Glad to hear that.You are welcome.Best regards. Komplexideas Search not working - issues creating a "View"Closed   wpDataTables   Updated November 20, 2018 at 11:38am   2 Most recent comment from Isidora Markovic:Hi Komplexideas,Thank you for your purchase.As MySQL documentation on create view statement says: A view definition is subject to the following restrictions:Before MySQL 5.7.7, the SELECT statemen ... CopyrightSlap Row appear by Date comparison to Current Date ... "Add condition?"Closed   wpDataTables   Updated November 20, 2018 at 9:19am   4 Most recent comment from Isidora Markovic:Hi CopyrightSlap,When I said "use MySQL query logic" I mean that you need to make a query that will return data that you need using MySQL functions. You can take a look on this link where you can fi ... Thepaky91 Invert column with row tableClosed   wpDataTables   Updated November 20, 2018 at 9:09am   4 Most recent comment from Isidora Markovic:Hi Pasquale,Yes it is possible with some custom queries. You can take a look on this link how you can do that. When you made queries that will return data that you need, then you need to make view fro ... Brad Defined values column not able to be editedClosed   wpDataTables   Updated November 19, 2018 at 4:49pm   7 Most recent comment from Miloš Jovanović:Hi Brad,The issue was with the bootstrap framework.It looks like the theme is also using the bootstrap so I disabled ours.In the wpdatatables settings page I just unchecked Include bootstrap.js files ... JIm Dennison Column interger total filteringClosed   wpDataTables   Updated November 19, 2018 at 4:10pm   6 Most recent comment from Miloš Jovanović:Hi Jim,Unfortunately I can not login with these credentials. ( attachment) Can you please investigate this.Best regards.