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  Public Ticket #1810794
Services can't be applied anymore to custom fields
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Comments

  • maximilien_plateau started the conversation

    Hello,

    Services can't be applied anymore to custom fields, even if I choose some services and I return to the page, the field services is empty.


  •  394
    Milan replied

    Hi maximilien_plateau,
    Thank you for your purchase.

    Can you try to deactivate/activate plugin and clear browser cache and then check do you still have an issue?

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,
    MIlan Jovanovic
    milan.jovanovic@touchmesoft.net

  • maximilien_plateau replied

    Hello,

    I deactivate/activate plugin and clear browser cache and I still have an issue.

  •  394
    Milan replied

    Hi maximilien_plateau,

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,
    MIlan Jovanovic
    milan.jovanovic@touchmesoft.net

  •   maximilien_plateau replied privately
  •   Milan replied privately
  •   maximilien_plateau replied privately
  •   Milan replied privately
  •   maximilien_plateau replied privately
  • maximilien_plateau replied

    FYI, I have inserted manually lines in 'maudp_amelia_custom_fields_services' table and it's working in Amelia plugin.
    But after that, if I want to add a new service for a custom field in Amelia Plugin, it will not works and all lines in table is deleted for the concerned custom field.

  •  394
    Milan replied

    Hi maximilien_plateau,

    After the investigation we found that you have PHP version 7.0.32 which have a bug with PHP function array_column (https://github.com/craftcms/cms/issues/3453)

    This function is used for custom fields, so my suggestion is to update or change your PHP version on server and custom field will work fine.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,
    MIlan Jovanovic
    milan.jovanovic@touchmesoft.net

  • maximilien_plateau replied

    Thanks for your answer and for your solution.
    I will try with PHP 7.2.

    Thanks

  •  394
    Milan replied

    Hi maximilien_plateau,

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    You are welcome.

    Please let me know is it working fine when you update PHP version.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,
    MIlan Jovanovic
    milan.jovanovic@touchmesoft.net