As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

calvinseng Use charts on back end dashboard widgetClosed Pre-purchase questions for wpDataTables   Updated December 24, 2018 at 10:30am   2 Most recent comment from Miloš Jovanović:HI calvinseng,Thank you for your inquire.Unfortunately you can only display the charts on the front end, and it is not possible to use them on the back end.Best regards. Michael Rieder Highchart scatterplotClosed Pre-purchase questions for wpDataTables   Updated December 24, 2018 at 9:32am   6 Most recent comment from Isidora Markovic:Hi Michael,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Thank you for your suggestion. Our Higcharts are based on Highcharts libr ... emy Google calendar no synchronisingClosed   Amelia   Updated December 24, 2018 at 9:18am   10 Most recent comment from Isidora Markovic:Hi emy,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.At the moment in Amelia plugin you can't show Google event in Amelia calendar ... jcleaveland Sorting Date ColumnsClosed   wpDataTables   Updated December 21, 2018 at 1:41pm   2 Most recent comment from Aleksandar Vuković:Hello Jason.My advice would be to change the column type to "date" instead of "string". That way, sorting would be done by the actual date, and it doesn't matter if You were to change the format to di ... RFAWP Right Justifying TableClosed   wpDataTables   Updated December 21, 2018 at 1:37pm   11 Most recent comment from Aleksandar Vuković:Hello again RFAWP.Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute an ... mdw864 Google CalendarClosed   Amelia   Updated December 21, 2018 at 12:11pm   49 Most recent comment from Isidora Markovic:Hi mdw864,Milos is on vacation, so I will help you out.1.) Unfortunately at the moment we don't have bulk option so you can import all employees at ones. You have to insert them through back-end of t ... porchlightwi Google Sheets only updating when logged inClosed   wpDataTables   Updated December 21, 2018 at 11:55am   2 Most recent comment from Aleksandar Vuković:Hello porchlightwi.Thank You for Your purchase.Can You please tell me if mod_security is enabled, or if You have some security plugin installed that may have restrict the data being displayed on Your ... roxanneborloz PACK OPTIONClosed   Amelia   Updated December 21, 2018 at 11:54am   2 Most recent comment from Miloš Jovanović:Hi roxanneborloz,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.We have a plan to ... fangquans Fang How to insert link?Closed   wpDataTables   Updated December 21, 2018 at 11:44am   4 Most recent comment from Aleksandar Vuković:Hello again fangquans.Unfortunately, adding new columns to Google Sheets after You already created a table in wpDataTables will not work. There are some issues with the data being pulled from Google ... Zach Horizontal Scrolling not showingClosed   wpDataTables   Updated December 21, 2018 at 11:24am   6 Most recent comment from Aleksandar Vuković:You are welcome, Zach. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minu ... john murray licencingClosed Pre-purchase questions for wpDataTables   Updated December 21, 2018 at 10:46am   2 Most recent comment from Miloš Jovanović:Hi john murray,Thank you for your inquire. I will try to explain you better how the licensing works. In your case when you finished the project and move it to the production you can use the same lic ... raekertim Generating String or URL dynamicallyClosed   wpDataTables   Updated December 21, 2018 at 9:09am   6 Most recent comment from Miloš Jovanović:Hi Larry,  Sorry for misunderstanding. We do not have hyperlink image as a column type but I will try to give you an example how to make a hyperlink image and use it with our plugin. You will need t ... Clifford J Cox Adding/Editing Table DataClosed Pre-purchase questions for wpDataTables   Updated December 21, 2018 at 8:52am   2 Most recent comment from Miloš Jovanović:HI Clifford J Cox,Thank you for your inquire.1.Yes, we have an option to connect to multiple databases.You can find more information on this link.2.You can make editable tables with our plugin where ... jasonbeckercreative updated plugin, information now goneClosed   Amelia   Updated December 20, 2018 at 4:10pm   8 Most recent comment from Isidora Markovic:Hi jasonbeckercreative, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and l ... Rick Cameron Need to add chargemaster items to hospital websiteClosed Pre-purchase questions for wpDataTables   Updated December 20, 2018 at 12:07pm   2 Most recent comment from Isidora Markovic:Hi Rick,Thank yo for your interest in wpdatatables. wpDataTables allows you to quickly build and insert interactive tables and charts in any of your WordPress posts or pages with such features as mu ...