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Public Tickets

Shane Terpstra Conditional FormattingClosed   wpDataTables   Updated August 12, 2024 at 1:18pm   2 Most recent comment from Miloš Jovanović:Hi Shane,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Kevin Keller Costumizing doesn't workClosed   Amelia   Updated August 12, 2024 at 11:37am   7 Most recent comment from Stefan Petrov:Hi Kevin,You probably mean the booking form? The plugin should be activated already in Plugin section.You can refer to this link for more information regarding the setup. Mike Sutherland Questions about multiple Stripe accountsClosed   Amelia   Updated August 12, 2024 at 11:21am   4 Most recent comment from Stefan Petrov:Hi Nael,I guess this is also related to the same issue that we previously discovered ( I remember your ticket). It would need to be tested as well. I will forward the use case to the QA Team / Devs. Jacob S CPU Spikes & Server LoadClosed   Amelia   Updated August 12, 2024 at 11:06am   18 Most recent comment from Stefan Petrov:Hi Jacob,Will forward this to the developers, for sure. So far, we haven't had this many use cases, therefore there wasn't any "need" for this kind of solution/workaround. But, I guess it wo ... Bentouis amelia on app or available on iphoneClosed   Amelia   Updated August 12, 2024 at 10:55am   4 Most recent comment from Stefan Petrov:Hi Mike,I rushed a bit by saying that we won't make it in the future, but the same information remains. Amelia can be only used in the WP environment, I don't have the information on whethe ... DesignBurst Limited Is there any way to hide closed events from the Event list?Closed   Amelia   Updated August 12, 2024 at 10:09am   4 Most recent comment from Marko Davidović:Hello again,There is no other way at this time Im afraid. It does not matter if you upvote or create new suggestion we have a team that monitors this and from time to time new list is created and vote ... Katy García calendar view of available appointmentsClosed   Amelia   Updated August 12, 2024 at 9:39am   2 Most recent comment from Stefan Petrov:Hi Katy,Unfortunatelly, we don't have this option currently within Amelia features. Once a customer opens your booking form, he can only see the busy slots slots for a particular day. All other t ... Katy García Google SyncClosed   Amelia   Updated August 12, 2024 at 9:37am   2 Most recent comment from Stefan Petrov:Hi Katy,Thanks for reaching out to us. Please, refer to this link for more information regarding the Google Calendar sync. You would need to configure some parameters first in Google Calendar integra ... Matthew location in confirmation to client shows as my addressClosed   Amelia   Updated August 12, 2024 at 9:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is not possible unless you place wrong placeholder. If you set location placeholder notifications will your address. If you want to show their you ne ... Sarah Showing an eventClosed   Amelia   Updated August 12, 2024 at 8:37am   2 Most recent comment from Stefan Petrov:Hi Sarah,Thanks for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... Philippe Weickmann my best customersClosed   Amelia   Updated August 12, 2024 at 7:54am   2 Most recent comment from Stefan Petrov:Hi Phillipe,Thanks for reaching out to us. Unfortunatelly, currently, we don't have this option within Amelia features. I see something that could be useful and that is the total number of appoin ... Matthew why is service description not showing at any point in booking process?Closed   Amelia   Updated August 12, 2024 at 7:51am   2 Most recent comment from Stefan Petrov:Hi Matthew,Thanks for reaching out to us. The description won't be visible on the step-by-step booking form, unfortunately, but it's visible on the other booking forms. For example, this is ... Adam O. Woo Commence Amelia integrationClosed   Amelia   Updated August 12, 2024 at 7:43am   27 Most recent comment from Stefan Petrov:Great to hear that, Adam!Thanks for letting me know.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Jonnathan Suarez Activacion de WhatsappClosed   Amelia   Updated August 12, 2024 at 7:35am   2 Most recent comment from Stefan Petrov:Hi Jonnathan,Thank you for reaching out to us. I would suggest going through all the steps regarding the Whatsapp configuration that you can find on this link. It's a longer process, but each st ... ronnie adams Reminder Notifications Stopped SendingClosed   Amelia   Updated August 12, 2024 at 7:26am   15 Most recent comment from Stefan Petrov:Hi Ronnie,That message is actually showing a status when you run the cron job, it actually tells you if the cron job is working properly or not. It depends on the time configuration, that's corre ...