As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mark Will prepurchase and plugin optionsClosed Pre-purchase questions for wpDataTables   Updated May 24, 2019 at 11:44am   7 Most recent comment from Aleksandar Vuković:Hi Mark.I want to say: the agents (5 in total) should have the possibility to see and edit the information entered by the other agentsYeah, once the table is created from a Form, all agents that have ... aaron4osu service display settingsClosed   Amelia   Updated May 24, 2019 at 11:39am   2 Most recent comment from Aleksandar Vuković:Hello aaron4osu.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the built-in features of the plugin. The data is being inserted w ... Halle A question about one of your blogsClosed Pre-purchase questions for Amelia   Updated May 24, 2019 at 11:03am   2 Most recent comment from [deleted]:Hi Halle,Thank you for contacting us.I have forwarded your message to our team, and somebody will contact you very soon.Best regards. Santiago checkbox and edit field in a tabletClosed   wpDataTables   Updated May 24, 2019 at 10:01am   4 Most recent comment from Aleksandar Vuković:Hey Santiago.I checked with my mobile device, since I don't have an actual tablet with me, and once I rotate the screen, it works just fine (see attachment).What happens when you double-click ... jfendy Can we not use the employeeClosed   Amelia   Updated May 24, 2019 at 9:45am   2 Most recent comment from Isidora Markovic:Hi Fendy, Thank you for your purchase.Our plugin currently support time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is possible to ... THOMAS Time Slot FeatureClosed Pre-purchase questions for Amelia   Updated May 24, 2019 at 9:24am   2 Most recent comment from [deleted]:Hi Thomas,Thank you for your interest in our plugin.1. We have the option to set time slots in 1 hour increments, however at the moment, we don't have the option for client to choose how many ti ... osler_digital_marketing Capturing Date Of BirthClosed   Amelia   Updated May 24, 2019 at 9:17am   2 Most recent comment from Isidora Markovic:Hi osler_digital_marketing,Thank you for your purchase.Unfortunately that is not possible with built in features of plugin. What you can do is to make required custom filed, and they will need to ins ... aaron4osu booking not loadingClosed   Amelia   Updated May 24, 2019 at 9:03am   3 Most recent comment from Aleksandar Vuković:Hello aaron4osu.I'm glad to hear you figured it out.If you have any questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Angelini2509 ​Schedule information is not being sent to group emails.Closed   Amelia   Updated May 24, 2019 at 9:03am   2 Most recent comment from Isidora Markovic:Hi Angelini2509,Thank you for your purchase.Can you please explain me in little more details on what exactly you mean, so we can try to reproduce in our local environment and live servers as well?Bes ... Alejandro Ruiz Pre-Approval SubmissionClosed Pre-purchase questions for Amelia   Updated May 23, 2019 at 2:38pm   4 Most recent comment from [deleted]:Hi Alejandro,You are welcome.Best regards. Dave Wilks Customer bookingClosed   Amelia   Updated May 23, 2019 at 1:38pm   6 Most recent comment from Aleksandar Vuković:Hello Dave.I created a new user role "Amelia Customer", logged in and booked "Meeting Room 1 - 30 minutes" for tomorrow (24.05.2019.) at 3PM. When I check my appointment, I see it both under Appointm ... shahid_2dk When moving an appointment, the appointment is not moved under FinancesClosed   Amelia   Updated May 23, 2019 at 11:28am   2 Most recent comment from Miloš Jovanović:HI shahid_2dk,Thank you for your purchase.If the payment is on site the finance page will record the date when the appointment is first time created, and even if you change the date of the appointmen ... stino00 2 way Google synchornizationClosed   Amelia   Updated May 23, 2019 at 10:38am   4 Most recent comment from Miloš Jovanović:Hi Stijn,In Google I cancel this appointment by removing it from the calendar. Will this timeslot become available again for other clients in the Amelia environment?It will become available but not au ... Lubor Slovak Language languageClosed   Amelia   Updated May 23, 2019 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi Lubor,Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string. If y ... Santiago Page with credentialsClosed   wpDataTables   Updated May 23, 2019 at 9:04am   3 Most recent comment from Aleksandar Vuković:Hello Santiago.Thank you for your purchase.These issues usually occur when mod_security is enabled, or there's a security or membership plugin blocking the admin-ajax call to be completed when n ...