As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Peter WEBSITE SPEED WITH WPDATABLESClosed Pre-purchase questions for wpDataTables   Updated May 29, 2019 at 6:52am   2 Most recent comment from Aleksandar Vuković:Hello Peter. Thank you for your interest in our plugin again. I am not sure which issue you're referring to, since we have customers that have huge tables, with millions of records, and they do ... Tevaughn RefundClosed   Amelia   Updated May 29, 2019 at 6:47am   2 Most recent comment from Aleksandar Vuković:HI again Tevaughn.We see you opened a duplicate ticket. I have answered there, so I'll close this one.Best regards. Tevaughn RefundClosed   Amelia   Updated May 29, 2019 at 6:46am   2 Most recent comment from Aleksandar Vuković:Hello Tevaughn.Sorry to hear you don't want to use our plugin after purchase.Is there something we may be able to help you with?If, on the other hand, you still wish a refund, you can request it ... AngeloGaliazzi Plugin Problem with wordpress functionsClosed   Formidable Forms integration for wpDataTables   Updated May 28, 2019 at 2:35pm   11 Most recent comment from Aleksandar Vuković:You are welcome Angelo. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help.Best regards. Payam languageClosed Pre-purchase questions for Amelia   Updated May 28, 2019 at 1:49pm   4 Most recent comment from [deleted]:Hi Payam,You are welcome.If you mean on the process on the step-by-step booking form we have option in General Settings to choose whether email and phone fields will be mandatory or not, so you can di ... Mike Wright Payment testingClosed   Amelia   Updated May 28, 2019 at 1:02pm   3 Most recent comment from Isidora Markovic:Hi Mike,Thank you for your purchase. This is input is Stripe.js library and that library handle all related to this input. I think when you enter the card number from UK, it will recognize that car ... wade street horizontal and vertical scroll bars for the tableClosed   wpDataTables   Updated May 28, 2019 at 12:19pm   2 Most recent comment from Aleksandar Vuković:Hello wade.Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment and it requires some co ... flow-assistance Malicious file FunTest.phpClosed   Amelia   Updated May 28, 2019 at 10:36am   2 Most recent comment from Miloš Jovanović:Hi flow-assistance,Thank you for your purchase. Our plugin using third party packages like Curl client for PHP HTTP requests, and he has dependencies HTTP Message and clue/stream-filter which ... stino00 E-mail not sent booked appointmentClosed   Amelia   Updated May 28, 2019 at 10:34am   4 Most recent comment from Miloš Jovanović:Hi Stijn,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve ... honeycombhouse Front end editableClosed   wpDataTables   Updated May 28, 2019 at 10:29am   1 Most recent comment from honeycombhouse:I already fixed Richard Emails sent to one recipientClosed   Amelia   Updated May 28, 2019 at 9:52am   6 Most recent comment from Aleksandar Vuković:Hi again Richard.You can add the corporate e-mail address ([email protected]) to the last field in Notification settings (see attachment), so all e-mails are being sent to this e-mail addres ... Larry Daniele Filtering with server-side processing not workingClosed   wpDataTables   Updated May 28, 2019 at 9:21am   13 Most recent comment from Aleksandar Vuković:Hi Jorge.Sure, that info doesn't contain any personal data, so I can share it with you again.You would need to change the following files:../wp-content/plugins/wpdatatables/wpdatatables.php - Ad ... marcsontag problem saving existing tablesClosed   wpDataTables   Updated May 28, 2019 at 9:03am   8 Most recent comment from Aleksandar Vuković:Hello again marcsontag.I'm sorry to hear you decided not to use wpDataTables, but like wiredlisa mentioned - their issue was caused by a conflict with another plugin.Unfortunately the issues like ... MIKAELA Office 365 - Outlook CalendarClosed Pre-purchase questions for Amelia   Updated May 28, 2019 at 8:25am   4 Most recent comment from [deleted]:Hi Mikaela,You are welcome.We don't have ETA since we are preparing 2.0 version at the moment with Event booking feature, so the synchronization with Outlook will not be in 2.0 version, but we wi ... Mike Wright Google calendar not synchronisingClosed   Amelia   Updated May 28, 2019 at 7:52am   2 Most recent comment from Isidora Markovic:Hi Mike,Thank you for your purchase.In order to use 2-way Google synchronization properly your employees should set statuses of the events in their Google calendars as Busy. In that way, time slots ...