As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Flo Custom Fields : Checkbox ticked by defaultClosed   Amelia   Updated May 30, 2019 at 6:55am   8 Most recent comment from Isidora Markovic:Hi Flo,Thank you in advance. It means a lot to us, and I am looking forward to reading your comment. Best regards. Andreas Description of ServicesClosed   Amelia   Updated May 29, 2019 at 7:45pm   4 Most recent comment from Aleksandar Vuković:Hey Andreas.No worries, it could have been a caching issue, for sure. You wouldn't be the first one to experience it.I'm glad we got it resolved, though.If you have any further questions or ... Tambore 10 After Migrate Wordpress, Amelia is all blank.Closed   Amelia   Updated May 29, 2019 at 3:42pm   6 Most recent comment from Isidora Markovic:Hi Tambore 10,Thank you so much for great review. It means us a lot.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Andreas Positioning bug?Closed   Amelia   Updated May 29, 2019 at 3:13pm   5 Most recent comment from Andreas:It seems to happen only on really wide screens, so I leave it for now.I will investigate further when all other issues (websitewise) are solved...Thx.a. Vinny Mulvey Booking slotsClosed   Amelia   Updated May 29, 2019 at 1:41pm   7 Most recent comment from Aleksandar Vuković:You are welcome Vinny. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help.Best regards. Grupo Mercadeo Redirect to Woocommerce checkout pageClosed   Amelia   Updated May 29, 2019 at 1:01pm   7 Most recent comment from Miloš Jovanović:Hi Sebastian,The next update will delete the code changes because this change is not in our built in files.The best solution is to make a backup of this file and apply the change after the update.The ... areaticCV areatic Popover toolsClosed   wpDataTables   Updated May 29, 2019 at 10:12am   4 Most recent comment from Aleksandar Vuković:Hi again areaticCV.Thank you for the suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our ide ... Santhanam how to include Company Name and LogoClosed   wpDataTables   Updated May 29, 2019 at 9:58am   2 Most recent comment from Aleksandar Vuković:Hello Santhanam.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible to achieve with the plugin's built in features. Table Tools cons ... taramariewest Option in Amelia BookingClosed   Amelia   Updated May 29, 2019 at 9:55am   6 Most recent comment from Miloš Jovanović:Hi Tara,The next major feature will be the Front end booking cabinet for customers where the use case described below will be possible.But at the moment the only approach is from the backend.Best reg ... James Ashcroft Migration failureClosed   wpDataTables   Updated May 29, 2019 at 9:13am   4 Most recent comment from Aleksandar Vuković:You're welcome James.I'm glad you were able to get it up and running.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best rega ... Mike Wright Booking calendar gradient.Closed   Amelia   Updated May 29, 2019 at 8:24am   2 Most recent comment from Isidora Markovic:Hi Mike,Thank you for your purchase.Can you please try to clear your server and browser cache and check is it working?Please explain me in little more details what exactly did you change and where?Be ... Delacroi Amelia doesn't work with my themeClosed   Amelia   Updated May 29, 2019 at 8:13am   13 Most recent comment from Isidora Markovic:Hi Delacroi, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a� ... Matt Pie Chart colors for High ChartsClosed   wpDataTables   Updated May 29, 2019 at 7:27am   3 Most recent comment from Aleksandar Vuković:Great, Matt.I'm glad you got it resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Dylan Keys Fatal ErrorClosed Pre-purchase questions for wpDataTables   Updated May 29, 2019 at 7:02am   4 Most recent comment from Aleksandar Vuković:Hi Dylan.I'm sorry to say this, but no. Once you make changes like mentioned below, you will need to recreate the table again. This goes for all tables linked to an existing data source:Google S ... pluricongres Add total entries in graphicsClosed   Gravity Forms integration for wpDataTables   Updated May 29, 2019 at 6:56am   7 Most recent comment from Aleksandar Vuković:Hi again pluricongres.Exactly - the google pie chart displays percentage - this is default behavior of the charts engine, and in order to change that you would have to implement some wpDataCharts ca ...