As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Safi Ahmed Purchase Code Related InquiryClosed   wpDataTables   Updated May 28, 2019 at 5:04am   19 Most recent comment from Safi Ahmed:Hi Aleksandar!Yes, the version has changed. It's updated now. Thanks. Arben Mahmutaj PurchaseClosed Pre-purchase questions for Amelia   Updated May 27, 2019 at 3:25pm   2 Most recent comment from [deleted]:Hi Arben,Thank you for your interest in our plugin.You can follow one of these three links below to purchase the Amelia plugin:1. Basic license - license for 1 domain,2. Pro license - license for 3 do ... creatimrp TranslatingClosed   Amelia   Updated May 27, 2019 at 3:01pm   8 Most recent comment from Isidora Markovic:Hi JimKalligas,After investigation, we found out that calendar library that we are using don't have support for all languages. When they update the library it will be available in Amelia as wel ... dan haddad SalesClosed Pre-purchase questions for Amelia   Updated May 27, 2019 at 2:06pm   6 Most recent comment from [deleted]:Hi Dan,You can take a look in the browser console of our demo site (go to the Book appointment and find it on the booking step), or you can contact us in Amelia section of this support platform once y ... bambamboole Add additional notification placeholdersClosed   Amelia   Updated May 27, 2019 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hello bambamboole.Thank you for your purchase.I am sorry to disappoint you, but unfortunately, at the moment you cannot add new placeholders. I have forwarded the request to our development team, so ... Said current_user dataClosed   Formidable Forms integration for wpDataTables   Updated May 27, 2019 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello Said.Thank you for your purchase.If you have an integer column, which you should since you set it to be User ID, then you need to change the filter type for that column to "Text", and add the ... Andre Relational DatabaseClosed Pre-purchase questions for wpDataTables   Updated May 27, 2019 at 12:20pm   2 Most recent comment from Aleksandar Vuković:Hello again Andre.I see you opened a duplicate ticket, so I'll close this one.Best regards. Caridad Schwarz Calendar ViewClosed   Amelia   Updated May 27, 2019 at 9:35am   2 Most recent comment from Miloš Jovanović:Hi Caridad,Thank you for your purchase.Sorry to disappoint you but unfortunately there is no option to change the design of the calendar at the moment.We do have in plan to add some more designs for ... Ian Phillips fortnightly hoursClosed Pre-purchase questions for Amelia   Updated May 27, 2019 at 9:20am   2 Most recent comment from [deleted]:Hi Ian,Thank you for your interest in our plugin.At the moment this cannot be easily set with our plugin. You can create weekly working hours in the Working hours tab on the employee's profile an ... Lars Estermann General informationClosed Pre-purchase questions for wpDataTables   Updated May 27, 2019 at 8:57am   2 Most recent comment from Aleksandar Vuković:Hello Lars.Thank you for your interest in our plugin.You say you want to make a registration form. We currently have integration with Gravity Forms and Formidable Forms, so you can make the form wi ... Dave Wilks Changing priceClosed   Amelia   Updated May 24, 2019 at 2:59pm   4 Most recent comment from Miloš Jovanović:Hi Dave,Unfortunately something like this is not possible to achieve withe the plugin built in features at the moment.Maybe the workaround would be to make 3 services service 1 , 30minservice 2 , 60 ... Maxime Edit french textClosed   Amelia   Updated May 24, 2019 at 1:50pm   5 Most recent comment from Isidora Markovic:Hi Maxime,You can find this in Label settings as you can read in our documentation on this link.Once you enter the Labels Settings you will see the option Enable Labels Settings which is enabled by ... Yann Limit the number of "products" avaible same timeClosed   Amelia   Updated May 24, 2019 at 1:01pm   2 Most recent comment from Miloš Jovanović:HI Yann,Thank you for your purchase.You can set the maximum capacity to 6 for that service when you edit the service ( attachment) Best regards. Richard Duplicate special dayClosed   Amelia   Updated May 24, 2019 at 12:14pm   2 Most recent comment from Miloš Jovanović:Hi Richard,Thank you for your purchase.Sorry to disappoint you but unfortunately special days must be entered manually, there is no option at the moment to use copy paste and just change the date.It ... misterwoodman Woodruff Meetings sometimes book on Google Calendar "busy" timesClosed   Amelia   Updated May 24, 2019 at 12:08pm   17 Most recent comment from Miloš Jovanović:Hi misterwoodman,The only thing that comes through my mind is that if the employee Dawn have more events in the calendar that is defined in the settings.But you mentioned that Dawn does not have tha ...