As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Cheryl Looking at replacing current booking systemClosed Pre-purchase questions for Amelia   Updated November 14, 2019 at 11:48am   9 Most recent comment from [deleted]:Hi Cheryl,All our plans (Basic, Pro and Developer) have the same features, the difference is just by the number of domains. In free version of the plugin there's various limitations, for example ... Courtney King Special DaysClosed Pre-purchase questions for Amelia   Updated November 14, 2019 at 11:41am   4 Most recent comment from Miloš Jovanović:Hi Courtney,Everything that you set up on the demo sites it should be displayed on the front end as well.You can make an employee in the demo site and then just display the time slots for that employ ... Fatih Karlıdağ Security Plugin found Suspicious FunctionClosed   Amelia   Updated November 14, 2019 at 11:32am   2 Most recent comment from [deleted]:Hello Fatih,This is a readme file where everything is explained, and the mentioned function is used for testing purposes so in this file there is only an explanation of the function - how you can use ... Michelle Fatal ErrorsClosed   Amelia   Updated November 14, 2019 at 9:40am   12 Most recent comment from Aleksandar Vuković:Hi again Michelle.Like I mentioned - even if our management allowed a refund after this amount of time has passed, the reseller doesn't allow that after 60 days, so there's nothing we can d ... Semir Johar How do i display events on my websiteClosed   Amelia   Updated November 14, 2019 at 9:25am   2 Most recent comment from Aleksandar Vuković:Hello Semir.Thank you for your purchase.At the moment you can display events using these shortcodes:[ameliaevents] if you want to show list of all your events,[ameliaevents tag=”name”] if you wa ... Michael Format table row depending on content via cssClosed   wpDataTables   Updated November 13, 2019 at 2:49pm   8 Most recent comment from Aleksandar Vuković:You're welcome, Michael.Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Thomas Customization Options in wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated November 13, 2019 at 2:38pm   2 Most recent comment from Aleksandar Vuković:Hello Thomas.Thank you for your interest in our plugin.1. Yeah, with Highcharts Basic Column chart, you can combine types, like this:2. I don't believe that this could be done out of the box, bu ... Michael planning resources in servicesClosed Pre-purchase questions for Amelia   Updated November 13, 2019 at 2:19pm   12 Most recent comment from [deleted]:Hi Michael, that is not possible with the plugin built in features. Akhmed Idigov Bottom Sum of Formula ResultClosed   wpDataTables   Updated November 13, 2019 at 1:34pm   5 Most recent comment from Akhmed Idigov:Thank you very much for the amazing assistance! :) DappersUK Amelia 'confirm booking button' not workingClosed   Amelia   Updated November 13, 2019 at 12:01pm   3 Most recent comment from Aleksandar Vuković:Hello DappersUK.Great news, thanks for letting us know the issue is resolved.Yeah, you can enable the coupon field when you add some coupons.If you have any further questions or issues, please feel f ... bchevalier03 error messageClosed Pre-purchase questions for wpDataTables   Updated November 13, 2019 at 12:00pm   6 Most recent comment from Aleksandar Vuković:Hello again bchevalier03.That worked, thanks.I went in and made some changes in our code, so it shouldn't be displaying that notice anymore.The next update will include this fix, so you don ... Wayne Wickson Host website unable to accept table sizeClosed Pre-purchase questions for wpDataTables   Updated November 13, 2019 at 11:54am   2 Most recent comment from Aleksandar Vuković:Hello Wayne.I am sorry to disappoint you, but as per our documentation:This format will work only up to a certain limit (no exact limit, but 3000-5000 cells is a good example). If you have a larger ... Djeff Laachi Notification SettingClosed   Amelia   Updated November 13, 2019 at 11:52am   4 Most recent comment from Aleksandar Vuković:Hello again Djeff.Thanks for the credentials.Unfortunately, there's nothing I can do. I can see that you've entered all info under SMTP, and that should be correct. If you can try these se ... clmnt customize category-service-image not responsiveClosed   Amelia   Updated November 13, 2019 at 11:48am   4 Most recent comment from Aleksandar Vuković:Great news, Clement.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. ADAM BERNS Reoccurring ServicesClosed Pre-purchase questions for Amelia   Updated November 13, 2019 at 11:43am   2 Most recent comment from [deleted]:Hi Adam,We don't have recurring appointments yet, so this is not possible at the moment. But we are currently working on this feature and we hope to release it before the end of the year. If you ...