As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ryan Doyle WPDatatables FunctionalityClosed Pre-purchase questions for wpDataTables   Updated December 11, 2019 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello Ryan.Thank you for your interest in our plugin.If the data exists in the column, it can be sorted by that data. However, it can't be done automatically, if that's what you meant to ask ... Marlo Editor rightsClosed Pre-purchase questions for wpDataTables   Updated December 11, 2019 at 11:28am   4 Most recent comment from Aleksandar Vuković:Hi again Marlo.wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in front-end. If your front-end table ... Craig Vollweiter FunctionalityClosed Pre-purchase questions for wpDataTables   Updated December 11, 2019 at 10:39am   4 Most recent comment from Aleksandar Vuković:Hi Craig.Using the query constructor - "generate a query to the wordpress database" is an option, but that constructor should be considered a helper in query generation. It's not an ultimate con ... Tania & John WP -admin not workingClosed   Amelia   Updated December 11, 2019 at 10:28am   7 Most recent comment from Aleksandar Vuković:Hi again Tania.No worries, we appreciate the information you provided.If there's anything we can do for you, please let us know. Bradd Schofield Dropdown options in dashboard do not openClosed   wpDataTables   Updated December 11, 2019 at 10:21am   2 Most recent comment from Aleksandar Vuković:Hello Bradd.Thank you for your purchase.There is probably a conflict with the bootstrap.js files. Please go to wpDataTables main Settings on your wp-admin page. You'll see Include full bootstra ... Richard Multiple servicesClosed Pre-purchase questions for Amelia   Updated December 11, 2019 at 10:16am   2 Most recent comment from [deleted]:Hi Richard,Thank you for your interest in our plugin.Unfortunately multiple service booking in one appointment is not possible at the moment. We have plan to work on this and lots of others important ... Viviane Add rolresClosed   wpDataTables   Updated December 11, 2019 at 9:59am   2 Most recent comment from Aleksandar Vuković:Hello Viviane.Thank you for your purchase.Yes, what you're trying to achieve is possible. You just need to enable "Editing" in the tab above the table, and that's it. Everyone will be able ... Julian EVENTSClosed   Amelia   Updated December 11, 2019 at 9:25am   2 Most recent comment from [deleted]:Hello Julian, Unfortunately, there isn't an option to export the list of attendees for an event in Amelia with its current built-in features. But, we have this feature in our to-do list and we w ... Rui Duarte Settings that should appear for ManagerClosed   Amelia   Updated December 27, 2019 at 3:56pm   5 Most recent comment from [deleted]:Hello Rui, We recently found out that you can allow more permissions to Amelia Manager with the help of User Role Editor plugin. When you install it, its settings will be accessible through “User ... Roxane Leroy Different price on different slotsClosed   Amelia   Updated December 11, 2019 at 8:37am   2 Most recent comment from Aleksandar Vuković:Hi RoxaneYou mean different price per time slots, like $10 at 10:00, $15 at 15:00 and $20 at 18:00?Yeah, we're planning to add that, but I cannot say when it will be implemented. Our current foc ... Jason Summary DetailClosed   Master-Detail Tables for wpDataTables   Updated December 11, 2019 at 8:32am   2 Most recent comment from Aleksandar Vuković:Hello Jason.Thank you for your purchase.This would only be possible if that tab is a part of the post or page content, where you can include placeholders which will be replaced with real values from t ... Jrm57 Manuel day offClosed Pre-purchase questions for Amelia   Updated December 10, 2019 at 9:56pm   2 Most recent comment from Jrm57:Finally I accidentaly disable the access from google and I just noticed that every single appointment doesn’t synchronize to google calendar anymore. So I would re-access the google calendar. But i ... Leoanrdo Amelia Mobile AppClosed Pre-purchase questions for Amelia   Updated December 10, 2019 at 2:23pm   2 Most recent comment from [deleted]:Hi Leonardo,Thanks so much for your interest in our plugin.Unfortunately, we don't have mobile app in plan at the moment. Hafid Dharsma Activation not working!!!Closed   Gravity Forms integration for wpDataTables   Updated December 10, 2019 at 2:22pm   2 Most recent comment from Aleksandar Vuković:Hello again Hafid.Sorry for late responses, but our company is located in Serbia, and our working hours are Mon - Fri from 10:00 - 17:00 CET.We go through tickets in the order in which they arrive, an ... Leoanrdo Feedback after AppointmentClosed Pre-purchase questions for Amelia   Updated December 10, 2019 at 2:09pm   5 Most recent comment from Leoanrdo:Good morning Nevena! Thanks for the feedback and for your reply! You gave me a great solution to this problem. Using an external survey tool I will be able to get customer feedback without much effort ...