As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Jrm57 mobile display bottomClosed   Amelia   Updated January 10, 2020 at 1:26pm   9 Most recent comment from Aleksandar Vuković:Sure, Jrm57.Thanks for the suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and ... Frank multi-query at once and list table with each resultClosed Pre-purchase questions for wpDataTables   Updated January 10, 2020 at 1:25pm   2 Most recent comment from Aleksandar Vuković:Hello Frank.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.wpDataTables doesn&# ... Furqan Style & Theme of Data Entry ScreenClosed   wpDataTables   Updated January 10, 2020 at 1:21pm   6 Most recent comment from Aleksandar Vuković:Hi again Furqan.As mentioned in the previous ticket, just try changing the #table_1 to #table_3, and it should work fine.Please let me know if you're having issues with it after that. Furqan Launch of New entry/Edit dialogue from other placesClosed   wpDataTables   Updated January 10, 2020 at 1:17pm   2 Most recent comment from Aleksandar Vuković:Hi Furqan.Well, I can help you move it below the table, or maybe to the left, but unfortunately anything other than that would have to be custom-developed.You would need to remove this button, and cre ... Robert Loethen Gravity Forms Chained Selects supportClosed Pre-purchase questions for wpDataTables   Updated January 10, 2020 at 11:46am   3 Most recent comment from Aleksandar Vuković:Hello Robert.Thank you for your purchase.We're using Gravity Forms' API to generate tables, and the data is being pulled exactly as their API stores it, so if it's comma separated, tha ... Jordan Purchase lengthClosed Pre-purchase questions for wpDataTables   Updated January 10, 2020 at 10:15am   2 Most recent comment from Aleksandar Vuković:Hello JordanThank you for your interest in our plugin.When the subscription expires, you will stop receiving updates, and you will not have premium support for the plugin, but it will remain fully fun ... Honey Goyal Multiple LocationClosed   Amelia   Updated January 10, 2020 at 10:05am   6 Most recent comment from [deleted]:Hello Honey Goyal, Could you please send me a screenshot of which part exactly do you mean for the front-end? Since that 'Away' string for the employees is only available on the back-end, ... Laurent Multi selectionClosed   Amelia   Updated January 10, 2020 at 8:31am   4 Most recent comment from Aleksandar Vuković:Hi again Laurent.Sure, I already added that to our ideas list, so our developers will take it into consideration.We carefully follow customers requirements and try to implement most of them if they  ... Jon Falcone CSS code apply to only one tableClosed   wpDataTables   Updated January 10, 2020 at 8:30am   10 Most recent comment from Aleksandar Vuković:Hi again Jon. Please tell me where you defined the classes .footable-header and .foo-table? I could only see the CSS there, but not the custom classes. I'll take a look at it once again when you ... Adam Google CalendarClosed   Amelia   Updated January 9, 2020 at 4:49pm   13 Most recent comment from [deleted]:Hello Adam, Thank you. It is weird that no error occurs there. Could you please give us your database access (PhpMyAdmin credentials) so we could check the tables and foreign keys? Please check priv ... Christian Grohnberg Email problemClosed Pre-purchase questions for Amelia   Updated January 9, 2020 at 3:46pm   4 Most recent comment from Miloš Jovanović:Hi Christian,You can test all plugin features on our demo sites https://wpamelia.com/demos/Also there is a 15days money back guarantee when you purchased the product.Best regards. Sam Booking slots not showingClosed   Amelia   Updated January 9, 2020 at 3:11pm   8 Most recent comment from [deleted]:You are welcome, Sam. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Adam Google CalendarClosed Pre-purchase questions for Amelia   Updated January 9, 2020 at 1:45pm   2 Most recent comment from [deleted]:Hi Adam, You can access your purchase code any time in https://store.tms-plugins.com/login Please verify your purchase, we can not be sure you are our customer, and unfortunately a lot of people are ... WianCrous TimeOut error on a SQL QueryClosed Pre-purchase questions for wpDataTables   Updated January 9, 2020 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello WianCrousIf your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems with parsing of the query ... Robert Create chart with shortcodeClosed   wpDataTables   Updated January 9, 2020 at 1:37pm   2 Most recent comment from Aleksandar Vuković:Hello Robert.Sorry for the late response.Unfortunately something like this was possible a long time ago. The logic of the plugin changed significantly since then, and something like this is no longer ...