As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sina Multi-row editingClosed Pre-purchase questions for wpDataTables   Updated January 6, 2020 at 10:42am   2 Most recent comment from Aleksandar Vuković:Hello Sina.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.All this would have t ... Joe Sad Custom excel sheetClosed Pre-purchase questions for wpDataTables   Updated January 6, 2020 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hello Joe.Thank you for your interest in our plugin.I believe what you're looking for to achieve can be accomplished with wpDataTables.1. Creating a table like this is possible:So, without the l ... Jonathon Product QueryClosed Pre-purchase questions for Amelia   Updated January 6, 2020 at 9:20am   2 Most recent comment from [deleted]:Hi Jonathon,Thank you for your interest in our plugin.Our plugin can be used in multiple languages but with some limitations, names of the services, employees and custom fields are not translated as w ... bispawel mandatory fieldsClosed   Amelia   Updated January 3, 2020 at 4:25pm   3 Most recent comment from [deleted]:Hello Paul, Thank you for your purchase. Unfortunately, these fields are absolutely mandatory when creating services so you can't disable them. In Amelia, services are assigned to employees and ... Malgosia translation-Loco TranslateClosed Pre-purchase questions for Amelia   Updated January 3, 2020 at 1:57pm   6 Most recent comment from [deleted]:Hi,As you said you have version:  2.3.1 - that is a full version of our plugin, and it is not free of charge. How did you get the plugin? We do not provide support for those who do not value our wo ... Maria Johnston bookingClosed   Amelia   Updated January 3, 2020 at 12:35pm   2 Most recent comment from Aleksandar Vuković:Hello Maria.Thank you for your purchase.You can create several classes, of course. You should create them as Services, and assign your employees to those services.Our plugin currently support time slo ... 100% Leiden Can't open shortcode builderClosed   Amelia   Updated January 3, 2020 at 11:49am   3 Most recent comment from [deleted]:Hello 100% Leiden,Thank you for your purchase!Great, glad to hear the issue is gone. The Lite version need to be deactivated and deleted from WP and then the full version of Amelia to be installed/act ... Pardhu Namburi ResetClosed   Amelia   Updated January 3, 2020 at 11:46am   3 Most recent comment from [deleted]:Hello Pardhu Namburi,Thank you for your purchase!Great, glad to hear you managed to solve your issue. If you have any other questions or concerns feel free to open a new ticket and we will gladly help ... Laura L White Need different recurring optionClosed   Amelia   Updated January 3, 2020 at 11:41am   2 Most recent comment from [deleted]:Hello Laura L White, Thank you for your purchase.  Unfortunately, the Google calendar sync is only for Services in Amelia, not the Events. The Events feature is relatively new one in Amelia, everyth ... Zamir Gomeh Amelia calendar does not show at the pageClosed   Amelia   Updated January 3, 2020 at 10:30am   2 Most recent comment from [deleted]:Hello Zamir Gomeh ,Thank you for your purchase! When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category and serviceE ... Bertrand Le Guen Duo massage booking = booking 2 masseursClosed   Amelia   Updated January 3, 2020 at 10:01am   2 Most recent comment from [deleted]:Hello Bertrand,Apologies for replying late, we had two non-working days due to the holidays.Unfortunately, this can't be achieved in Amelia with its current built-in features. Two employees can&# ... Justin Williams Multiple LocationsClosed   Amelia   Updated January 3, 2020 at 8:50am   6 Most recent comment from Aleksandar Vuković:Hey JustinThank you very much for this detailed explanation. I'm sure it will help other people as well!I have forwarded your idea about multiple locations to our development team, so hopefully ... Arie Edit - No Delete, No Add RecordClosed   wpDataTables   Updated January 3, 2020 at 8:21am   4 Most recent comment from Aleksandar Vuković:You're welcome ArieIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Arie Find Orphan recordsClosed   wpDataTables   Updated January 3, 2020 at 8:20am   6 Most recent comment from Aleksandar Vuković:Hey ArieThank you for letting me know how you got the desired result. I'll be checking that out, and I'll forward it to our development team, so they can test it. If they confirm this, they ... Yves add formula button does not workClosed   wpDataTables   Updated January 3, 2020 at 8:18am   4 Most recent comment from Aleksandar Vuković:Hey YvesWell, that's good newsProbably there was something in conflict during activation, and having wpDataTables activated first bypassed the conflict.Keep an eye on it, and if it comes up again ...