As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

hotcoffeelawsuit WPDataTables seems to fail when entries reach 3300Closed   Gravity Forms integration for wpDataTables   Updated January 15, 2020 at 10:45am   5 Most recent comment from Aleksandar Vuković:Hello again ErikThat's great news, thanks for letting me know.Keep an eye on it, and let me know if the issue occurs again. We're using Gravity's API to generate functionalities like se ... Hernán Canales Error al instalar pluginClosed   wpDataTables   Updated January 15, 2020 at 10:07am   2 Most recent comment from Aleksandar Vuković:Hello HernánThank you for your purchase, and sorry for the inconvenience.Please note that our plugin is around 11MB in size, so if you are not able to upload the plugin through WordPress plugins pag ... Marc Maessen Limit ticket sales per personClosed   Amelia   Updated January 15, 2020 at 9:02am   7 Most recent comment from [deleted]:Glad to hear that, MarcIt will be out there soon!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Rosinda Abbott (Browne) ContactClosed Pre-purchase questions for Amelia   Updated January 14, 2020 at 6:05pm   5 Most recent comment from [deleted]:Hi Rosinda,We don't do support through the calls, only through this support platform.1) The appointments are separated from the events like you have noticed. Each service (appointment) and each e ... oyagifed Multiple Slot BookingClosed   Amelia   Updated January 14, 2020 at 4:27pm   6 Most recent comment from Jane:Hi Laurent,That is absolutely brilliant ! Thank you so much for sharing! It works great - much appreciated :) Sylvain Front end user manageClosed   Amelia   Updated January 14, 2020 at 4:03pm   12 Most recent comment from Aleksandar Vuković:Hello again Sylvain I apologize for the delays. Our QAs keep running into last minute issues during testing. We cannot release an update with bugs in it. We really need to be careful with this update. ... Matthew Email verification fieldClosed   Amelia   Updated January 14, 2020 at 3:24pm   4 Most recent comment from [deleted]:You are welcome, Matthew. We do have a lot of feature requests in our list and most requested ones are in the top of our list which are implemented first. If this feature becomes requested more oft ... Birender1 Select box not working with BracketsClosed   wpDataTables   Updated January 14, 2020 at 2:48pm   10 Most recent comment from Aleksandar Vuković:Great news, Birender.You're welcome.May I ask you for a small favor if you don’t mind?  We’re experiencing some suspicious behavior on WordPress.org. All of a sudden we’re getting a lot o ... Ramiro Iriñiz Disable Hide Hours RangeClosed   Amelia   Updated January 14, 2020 at 2:46pm   8 Most recent comment from Aleksandar Vuković:You're welcome RamiroMy advice would be to install Loco Translate, search for those strings, and translate them.I use it and it's really great. John Addae Stacked bar chartClosed Pre-purchase questions for wpDataTables   Updated January 14, 2020 at 2:37pm   2 Most recent comment from Aleksandar Vuković:Hello JohnThank you for your interest in our plugin.Adding these suffixes or prefixes are not included in the free libraries used to create charts with wpDataTables. However, it can be done using wpD ... Kieran Clark Backend OrganizationClosed   wpDataTables   Updated January 14, 2020 at 2:29pm   4 Most recent comment from Aleksandar Vuković:Hi again Kieran Clark.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our ... Marina Maliniak Email/Text ConfirmationClosed   Amelia   Updated January 14, 2020 at 1:45pm   26 Most recent comment from [deleted]:You are welcome, Marina. Please check the plugin that you have on your WordPress for SMTP communication (Easy WP SMTP) , maybe you need to change some setting there in order for it to work. Since I� ... Matthew Coupons not savingClosed   Amelia   Updated January 14, 2020 at 12:40pm   6 Most recent comment from Aleksandar Vuković:You're welcome, MatthewGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.May I ask you for a small favor if you don� ... J Clinton wpdatatables bug in wordpressClosed   wpDataTables   Updated January 14, 2020 at 12:37pm   10 Most recent comment from Aleksandar Vuković:Hello J Clinton Thank you, Happy New Year and Merry Christmas to you too. You can paste the credentials here if you enable the Private response, as you did in your last reply. Or, of course you can s ... Steven Boutilier Time Zone SupportClosed Pre-purchase questions for Amelia   Updated January 14, 2020 at 10:29am   2 Most recent comment from Miloš Jovanović:Hi Steven,Thank you for your inquire.Yes, we do have an option in Amelia Settings-> General Settings Show booking slots in client time zone  ( attachment) You just need to enable it and the time s ...