As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Marius Feature Request/ Support: Form with slect for genderClosed   Amelia   Updated July 30, 2020 at 12:16pm   4 Most recent comment from Aleksandar Vuković:Hello MariusOf course. I have just forwarded your suggestions to our development team, and I hope they'll be able to add this soon. ishana Transfer SMS balanceClosed   Amelia   Updated July 30, 2020 at 12:14pm   4 Most recent comment from [deleted]:Hello ishana, Thank you. We transferred your SMS balance to your admin mail. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. jeffrey bernard Filter Table & button actionClosed   wpDataTables   Updated July 30, 2020 at 11:41am   4 Most recent comment from Aleksandar Vuković:Hi again jeffreyI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It probably can be done with some custom work, but our dev ... Sajid Mujtaba How to let the customer select the custom durationClosed   Amelia   Updated July 30, 2020 at 11:04am   2 Most recent comment from [deleted]:Hello Sajid Mujtaba, Like you mentioned, the duration of the service is set when you create them, and can't be dynamical - customer's themselves can't choose the duration - in Amelia wi ... Benjamin Wulff Amelia in Page builderClosed   Amelia   Updated July 30, 2020 at 10:53am   2 Most recent comment from Aleksandar Vuković:Hello BenjaminAdding the shortcode like that should work. I'm not sure why it's not allowing you to use it. Could be a conflict with the theme, though, but I can't recall anyone having ... Tony Bibby Premium install not workingClosed   wpDataTables   Updated July 30, 2020 at 10:12am   2 Most recent comment from Aleksandar Vuković:Hi again TonyI apologize for the late responses. Like mentioned in your private ticket, Due to an increased amount of tickets coming in, our response times are longer than usual.The issue has been r ... Imbang Rahardja FeatureClosed   Amelia   Updated July 30, 2020 at 10:09am   10 Most recent comment from Aleksandar Vuković:Thank you ImbangI can see these are your employees:At the moment you have a couple of appointments:And they also appear in the calendar:So, I can't replicate the issue. Where would you like to ... ishana Email Notification ErrorsClosed Pre-purchase questions for Amelia   Updated July 30, 2020 at 9:53am   6 Most recent comment from [deleted]:Hi Ishana,You are welcome.Best regards. Benjamin Wulff Costumize booking formClosed   Amelia   Updated July 30, 2020 at 8:50am   2 Most recent comment from [deleted]:Hello Benjamin Wulff, All of the booking forms on our demos are created with the available Amelia shortcodes, there are different views for Amelia, Catalog view, Search View, Step by step booking depe ... Vijay Employees AmeliaClosed   Amelia   Updated July 30, 2020 at 8:46am   2 Most recent comment from [deleted]:Hello Vijay,Thank you for your purchase. Unfortunately, there isn't a possibility of adding descriptions for Employees in Amelia with its current built-in features. You can only create some prof ... Kyle Hand Warning: Invalid argument supplied for foreach() in /code/wp-content/plugins/wpdatatables/source/class.wpdatacolumn.php on line 813Closed   wpDataTables   Updated July 30, 2020 at 7:42am   4 Most recent comment from Aleksandar Vuković:You're welcome again, KyleIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gabriel Whittemore How to Double Book AppointmentsClosed   Amelia   Updated July 29, 2020 at 4:30pm   4 Most recent comment from [deleted]:You are welcome, Gabriel. Unfortunately, that isn't possible either. You can't change the duration of the appointment as that is the duration of the Service actually, so you would need to c ... Sajid Mujtaba Cannot create employeesClosed   Amelia   Updated July 29, 2020 at 4:16pm   2 Most recent comment from [deleted]:Hello Sajid Mujtaba,Glad to see you managed to find a solution to the issue you had and thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we ... Nishant Raj Amelia not working in Elementor PopupClosed   Amelia   Updated July 29, 2020 at 3:58pm   4 Most recent comment from [deleted]:Hello 3nines, There is a conflict between Amelia and Elementor popup, unfortunately. It can work only with some customization. Some JS and CSS code needs to be added to the back-end of WP, and some I ... Derek Burton CalendarClosed   Amelia   Updated July 29, 2020 at 2:10pm   2 Most recent comment from [deleted]:Hello Derek, There isn't an integration/synchronization for iOS calendar in Amelia with its current built-in features. There is only the Google calendar sync , and we will implement soon an Out ...