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Public Tickets

Abner Setting up employeesClosed   Amelia   Updated July 23, 2024 at 1:50pm   2 Most recent comment from Aleksandar Vuković:Hello Abner. Thank you for reaching out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do this is ... Tim Henthorn Formidable Forms Query CriteriaClosed   Formidable Forms integration for wpDataTables   Updated July 23, 2024 at 1:45pm   2 Most recent comment from Miloš Jovanović:Hi Tim,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Jeroen widget / select which columns to showClosed   wpDataTables   Updated July 23, 2024 at 1:33pm   2 Most recent comment from Miloš Jovanović:Hi Jeroen,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Patrick Issue with API Endpoints Returning 403 Errors for Non-Logged In UsersClosed   Amelia   Updated July 23, 2024 at 1:28pm   13 Most recent comment from Stefan Petrov:Hi Patrick,It is this option. It's currently hidden, but we added this option after the major WooCoomerce update.This can be enabled through the developer console in Payment settings. Aki Can't add %Payment_stripe_link% to Whasatpp NotificationClosed   Amelia   Updated July 23, 2024 at 12:57pm   6 Most recent comment from Stefan Petrov:Hi Aki,Great to hear that! It looks like it was easier than we thoughtAnyway, should you have any other questions or issues, feel free to reach out to us on a new ticket and we will kindly assist.Have ... Kimberely Reed-Tomlin Cannot Edit Custom FieldsClosed   Amelia   Updated July 23, 2024 at 12:20pm   4 Most recent comment from Aleksandar Vuković:Hi Kayla.You encountered this error in the console on our entities API call: WordPress SQLSTATE[HY000]: General error: 2006 MySQL server has gone away. This is most likely caused by the fact that you ... Liam O\'Leary Event Additional DetailsClosed   Amelia   Updated July 23, 2024 at 10:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, you can gather additional information via custom fields. You can read more about it on this link https://wpamelia.com/custom-fields/.As for events n ... Cindy Carrillo Customer panel & Woo IntegrationClosed   Amelia   Updated July 23, 2024 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello Cindy.Can you please use the New Customer Panel?Since your customers have the WP Users created automatically, the same login should work for both. Please check the attached screen recording. It ... kiran kamal chauhan Eliminate Events form StepsClosed   Amelia   Updated July 23, 2024 at 10:27am   3 Most recent comment from kiran kamal chauhan:Ok, Thank you. Michael Display problemsClosed   Amelia   Updated July 23, 2024 at 10:13am   7 Most recent comment from Marko Davidović:Hello again,We do not see issues on your site we can see dates for July and August The only thing is that you set that this service is only available 14 in advancedSo for that reason you can not see ... Lisbel Valdés Rodríguez Number of accompanying personsClosed   Amelia   Updated July 23, 2024 at 9:47am   2 Most recent comment from Stefan Petrov:Hi Lisbel,Thanks for reaching out to us. Unfortunatelly, currently, there is no option to configure this. It has been requested already by a couple of users, but currently, Amelia calculates the custo ... David Problems logging in with Google agenda accountClosed   Amelia   Updated July 23, 2024 at 9:23am   4 Most recent comment from Stefan Petrov:Hi Yen,Just found this article. It looks like this is related to the admin permissions. When it's opening the browser, you need to enter the super admin credentials. Please, try that and let me ... Vilem Arbeit Issues with google sync and double bookingClosed   Amelia   Updated July 23, 2024 at 8:48am   2 Most recent comment from Stefan Petrov:Hi Vilem,Thanks for reaching out to us. Please find the answers belowIssue 1) Our employees are synced with Google Calendar. One out of 20-30 appointments is not synced. This happens randomly amongst ... Mauro Iuliano Issue with Room Visibility in CalendarClosed   Amelia   Updated July 23, 2024 at 8:43am   2 Most recent comment from Stefan Petrov:Hi Mauro,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to you ... Pierre Looking for a demo , to watchClosed Pre-purchase questions for Amelia   Updated July 23, 2024 at 8:04am   2 Most recent comment from Stefan Petrov:Hi Pierre,Thanks for reaching out to us. Please, refer to this link where you can find our demos for various use cases. You can also check our documentation on this link. See if you can find it usef ...