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Public Tickets

Liew Kent G FeatureClosed Pre-purchase questions for Amelia   Updated July 28, 2020 at 9:49am   2 Most recent comment from [deleted]:Hi Liew,Thanks for your interest.On one WordPress website you can have just one Amelia plugin installed.  Markus Booking Status ProcessClosed   Amelia   Updated July 28, 2020 at 9:48am   11 Most recent comment from Aleksandar Vuković:You're welcome MarkusGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ahlen Jorge RefundClosed   Amelia   Updated July 28, 2020 at 9:41am   2 Most recent comment from Aleksandar Vuković:Hello AhlenI see this is a duplicate ticket, so it will be closed. Your refund request will be processed. Jeffrey How many times has logged-in customer booked with the current providerClosed   wpDataTables   Updated July 28, 2020 at 9:40am   2 Most recent comment from Aleksandar Vuković:Hello JeffreyYou should probably do that through the query. Probably using the COUNT() function in the query itself to get the data calculated directly from the database. Tre convert times to AM/PMClosed   Amelia   Updated July 28, 2020 at 9:03am   4 Most recent comment from [deleted]:You are welcome. Unfortunately, the Work hours can't be in the AM/PM time format because the library used there doesn't support this format type. If you have any other questions or concerns ... Buffs Can customers edit their booking information?Closed Pre-purchase questions for Amelia   Updated July 28, 2020 at 8:57am   6 Most recent comment from Miloš Jovanović:Hi Buffs,Unfortunately we do not have that feature as well.Best regards. Remko Sieben Google Calendar Sync stopped workingClosed   Amelia   Updated July 28, 2020 at 8:48am   2 Most recent comment from [deleted]:Hello Remko, Glad to see you managed to find a solution to the issue you had. Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will g ... Anastasia Email notificationClosed Pre-purchase questions for Amelia   Updated July 28, 2020 at 8:21am   2 Most recent comment from [deleted]:Hi Anastasia,Thank you for your interest in our plugin.On the Lite free version PHP mail is set as default mail service but we don't recommend to use it. We strongly recommend changing mail serv ... Zateashma Blue Calendar ProfilesClosed Pre-purchase questions for Amelia   Updated July 27, 2020 at 3:50pm   2 Most recent comment from [deleted]:Hi Haley,Thanks for your inquiry and thanks for your purchase. I will pass this to our development team.Note that as our customer, you can submit a ticket with your purchase code to our engeeners: h ... Jose Jarque Events LanguageClosed   Amelia   Updated July 27, 2020 at 3:43pm   8 Most recent comment from [deleted]:Hello Jose Jarque, You are welcome.Great, glad to see that both issues are gone! Thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will ... Tom Adams Google not syncing with AmeliaClosed   Amelia   Updated July 27, 2020 at 2:58pm   4 Most recent comment from [deleted]:You are welcome, Tom.Unfortunately, it isn't possible to have the Google events created in Amelia as appointments or shown on the Amelia calendar. The Google synchronization in Amelia works this ... Kleber HIDE PAYMENTClosed   Amelia   Updated July 27, 2020 at 2:41pm   2 Most recent comment from [deleted]:Hello Kleber,  Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from TMS Store 2. Unzip the downloa ... Axel Some UX IssuesClosed   Amelia   Updated July 27, 2020 at 2:19pm   9 Most recent comment from Aleksandar Vuković:Hello AxelYou won't lose anything. Amelia doesn't delete any database tables when deleted from the website. pavlo errorClosed   Report Builder for wpDataTables   Updated July 27, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello pavloJudging by that error message, it seems like you don't have ZipArchive installed on your website.Please reach out to your hosting provider and ask them to install the Zip Archive.Befor ... Marian Harris Align Search field and Columns buttonClosed   wpDataTables   Updated July 27, 2020 at 1:41pm   5 Most recent comment from Aleksandar Vuković:Hi again MarianUnfortunately I can't see anything on that page:I don't believe I'll be able to see a preview without admin-access, so could you please create a public page I can acce ...