Okay

Public Tickets

Charlotte Payment error on event bookingClosed   Amelia   Updated September 29, 2020 at 7:58pm   2 Most recent comment from [deleted]:Hi Charlotte,Thank you for getting in touch.I am Den from our Support Team and will try to help you out.Can you please tell me did you turn of Sandbox mode? Can you please check again your Live Clien ... Albert Ariza Sell 10 classes that have to be booked together.Closed Pre-purchase questions for Amelia   Updated September 29, 2020 at 6:46pm   2 Most recent comment from [deleted]:Hi Albert,Thank you for reaching us out.Unfortunately we do not have packages as a built-in feature at the moment, but the good news are that they are planned for the future update. Grape Creative Pre sale questionClosed Pre-purchase questions for Amelia   Updated September 29, 2020 at 3:33pm   4 Most recent comment from [deleted]:Hi Grape Creative,You are welcome.Our payment step goes after the user enters his personal information. So user selects service, date and time and enter personal info and then proceeds to the payment, ... David byrd Incorporate Notes into EmailClosed   Amelia   Updated September 29, 2020 at 2:10pm   5 Most recent comment from Aleksandar Vuković:You're welcome, DavidGlad to have been of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bob Jones Client cannot create apointmentClosed   Amelia   Updated September 29, 2020 at 1:41pm   2 Most recent comment from Aleksandar Vuković:Hello BobThe “Amelia Customer” role enables your customers to only see their appointments in the backend calendar, and on the appointments list, and also enables them to cancel their appointment ... Stefan Categories/Services & WidgetClosed   Amelia   Updated September 29, 2020 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Hi again StefanUnfortunately, I can't say what the issue is without taking a look at the website.Even if I see what the issue is when I log in, I doubt I'll be able to fix it without data ... Ben Ward Front-end in-line editing on SafariClosed   wpDataTables   Updated September 29, 2020 at 12:51pm   8 Most recent comment from Aleksandar Vuković:You're welcome, BenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Li Li book recurring appointmentsClosed   Amelia   Updated September 29, 2020 at 12:44pm   3 Most recent comment from Aleksandar Vuković:Great news, LiThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rodrigo SQLSRV search always return No matching records foundClosed   wpDataTables   Updated September 29, 2020 at 12:44pm   6 Most recent comment from Aleksandar Vuković:I can't say without taking a look, ManuelPlease provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the ... Kim Kaiser Table from php arrayClosed   wpDataTables   Updated September 29, 2020 at 12:24pm   4 Most recent comment from Aleksandar Vuković:Awesome news, Kim!Thank you for your support.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gillian Brennan Amelia - notification emailClosed   Amelia   Updated September 29, 2020 at 12:14pm   4 Most recent comment from [deleted]:You are welcome, Gillian. Glad to see that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Robin Alexander Making more than one appointment or purchasing more than one event for one purchase amountClosed   Amelia   Updated September 29, 2020 at 12:14pm   4 Most recent comment from [deleted]:You are welcome, Robin.We have this in our feature requests list and I will add your vote to it.You can also check out the feature suggestions here  https://wpamelia.cnflx.io/boards/feature-requests ... Ximena appointment availability displayedClosed   Amelia   Updated September 29, 2020 at 11:05am   2 Most recent comment from [deleted]:Hello Ximena,That is the availability that you have for the date you have chosen, not the whole week, so on the 6th you have those time slots that you see in the list as available for booking. The a ... Raj functionalityClosed Pre-purchase questions for Amelia   Updated September 29, 2020 at 10:31am   2 Most recent comment from Miloš Jovanović:HI Raj,Thank you for your inquire.Looking at your use case below unfortunately our plugin can not do the required functionalities that you written.We do not have these options in the plugin built-in f ... Stefan RefundClosed   Amelia   Updated September 29, 2020 at 10:27am   2 Most recent comment from [deleted]:Hello Stefan, We are sorry to hear that you don't find Amelia suitable for your business.  We aren't aware of any issues with using Amelia on Elementor, there was some issue with the Popup ...