Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mark Duffy Customer backendClosed   Amelia   Updated November 6, 2019 at 5:18pm   15 Most recent comment from Aleksandar Vuković:Alright Mark,That avoids any additional work, good thinking. The refund requests usually take about 5 - 7 business days to process, but since you submitted it through our store, you will receive it, 1 ... fatii Email Notifications editor not support RTLClosed   Amelia   Updated November 6, 2019 at 5:05pm   2 Most recent comment from Aleksandar Vuković:Hello fatii.We've tested this just a couple of days ago, and it should work fine.Can you please try toggling these two above the notification template? Roi Azarya ltr and loco translate translate readyClosed   Amelia   Updated November 6, 2019 at 4:56pm   2 Most recent comment from Aleksandar Vuković:Hello Roi.Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string. If ... Thomas Feder Credit Card FieldsClosed   Amelia   Updated November 6, 2019 at 3:42pm   2 Most recent comment from [deleted]:Hello Thomas,The fields are filled in when a user is logged in to WordPress. You can test the booking page from incognito mode where the fields won't be filled in (when customers are not logged i ... Jonas Order of form fieldsClosed   Amelia   Updated November 6, 2019 at 3:40pm   2 Most recent comment from Aleksandar Vuković:Hello Jonas.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We are currently working on developing that feature for one of ... Ethan Sagar Calander InviteClosed   Amelia   Updated November 6, 2019 at 3:01pm   2 Most recent comment from Aleksandar Vuković:Hello Ethan.I am sorry to disappoint you, but unfortunately Amelia doesn't have integration with iCal or Outlook. Only Google Calendar is supported at this point.However, if you enable this in Am ... Greg Upgrade does not workClosed   wpDataTables   Updated November 6, 2019 at 2:58pm   2 Most recent comment from Aleksandar Vuković:Hello Greg.I see this is a duplicate ticket, and since I already replied to the other one, this one will be closed. Matthew Roberts Password protectionClosed   wpDataTables   Updated November 6, 2019 at 2:56pm   2 Most recent comment from Aleksandar Vuković:Hello Matthew.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.This could only be done if you install a membership plugin, ... richard OMG - Made for MeClosed   Amelia   Updated November 6, 2019 at 2:34pm   8 Most recent comment from Aleksandar Vuković:Great news, Richard.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gabriel VALLE Take home appointment with management of the travel timeClosed Pre-purchase questions for Amelia   Updated November 6, 2019 at 2:21pm   6 Most recent comment from [deleted]:Hi Gabriel,I am not aware of such solution.  Yannis TRIANTAPHYLIDES Need hookClosed   wpDataTables   Updated November 6, 2019 at 1:58pm   2 Most recent comment from Aleksandar Vuković:Hello Yannis.Please correct me if I'm wrong, but I understand that you want the table to be duplicated as soon as a new user is created on your website.If this is true, I'm sorry to disappo ... Ethan Sagar Cannot Add employeeClosed   Amelia   Updated November 6, 2019 at 1:48pm   7 Most recent comment from Aleksandar Vuković:Great news, Ethan.You're welcome, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. BoSungJung Refund RequestClosed   wpDataTables   Updated November 6, 2019 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello BoSungJung.Sorry to hear you don't want to use the plugin after purchase.Can you please tell me which additional fee you're referring to? Is it the VAT (Value Added Tax) that is being ... ajumbra Horizontal scrollbars on MacsClosed Pre-purchase questions for wpDataTables   Updated November 6, 2019 at 1:31pm   2 Most recent comment from Aleksandar Vuković:Hello ajumbra.Thank you for your purchase.Can you please try adding this CSS in wpDataTables settings/Custom JS and CSS/Custom CSS field: .wpDataTablesWrapper div.wdtscroll { overflow-x: inherit !imp ... Ernst Lüdemann German translation not working as expectedClosed   Amelia   Updated November 6, 2019 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Hello again Ernst.Well, that should've been resolved with deactivating the Labels settings. Another option is that there is an instance of "service" in the .po file which isn't translated.I ...