As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Paul Ungroup group appointmentsClosed Pre-purchase questions for Amelia   Updated December 27, 2024 at 9:57am   6 Most recent comment from Stefan Petrov:Unfortunatelly, you would need to remove it from this appointment and then book another appointment manually. The same procedure when you are creating a new appointment, you would just need to select ... Christian Hernandez Need Location ID Shortcode for EventsClosed   Amelia   Updated December 27, 2024 at 8:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, our dev team does not accept personal customization project at this time. In this article Amelia Shortcodes and Front-end Implementation y ... son nguyen Email not workingClosed   Amelia   Updated December 27, 2024 at 8:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is not up to us we cannot influence this. This is a potential workaround that we know is available for gmail but not for other providers. This is no ... Szabolcs Fekete Deleting an employee what causes with his/her previous appointments?Closed   Amelia   Updated December 27, 2024 at 7:41am   6 Most recent comment from Stefan Petrov:Hello Peter, Currently, i dont have the option to access your website, unfortunately.  May I ask you to open a new ticket and provide the WP admin credentials there? Please, make sure that the acces ... Ray Smith Algorithm within Placeholders for NotificationsClosed   Amelia   Updated December 27, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not possible to set in Amelia and this is not how Amelia is deigned to work so ... Delnaz Add Sorting Drop down to top of tableClosed   wpDataTables   Updated December 27, 2024 at 2:09am   1 Most recent comment from Delnaz:I have used the transform column to combine multiple column data, therefore I have lost the capability to sort by the hidden columns.I would like a Sorting Drop down to the top of my table which al ... Alfred HIPKINS Create Search FormClosed   Master-Detail Tables for wpDataTables   Updated December 26, 2024 at 8:18pm   1 Most recent comment from Alfred HIPKINS:I have a huge table for which I would like to create a form which generates a query and displays the results. I'd like to have the results displayed in paragraph form. Do you have such a tool? krisna purbaya filter location issueClosed   Amelia   Updated December 26, 2024 at 3:18pm   17 Most recent comment from krisna purbaya:ok sorry. i will create new ticket Johnny Rivera Amelia code in the plugin or theme running too earlyClosed   Amelia   Updated December 26, 2024 at 1:10pm   4 Most recent comment from Stefan Petrov:Hi Johnny, Apologies, you can also check out the instructions from this link.     Nabil Cannot bookClosed   Amelia   Updated December 26, 2024 at 11:23am   11 Most recent comment from Uroš Jovanović:  Hello Nabil, Thank you for your kind words! We really appreciate it, and please let us know once you’ve left the review. It means a lot to us. Regarding your question, unfortunately, the ... Max Payments for Events Are Not WorkingClosed   Amelia   Updated December 26, 2024 at 11:05am   2 Most recent comment from Stefan Petrov:Hello Max, Thank you for opening a new ticket, but I saw that you already replied to the other ticket so I provided a response there. I will close this one since it's a duplicate. Let's cont ... Wally Jones PaymentClosed   Amelia   Updated December 26, 2024 at 8:03am   21 Most recent comment from Stefan Petrov:Hi Wally, We've just released the Amelia 8.0 version, so I will send this one. Please, install it and let me know if it works.  Angelo PaymentClosed   Amelia   Updated December 26, 2024 at 7:48am   4 Most recent comment from Stefan Petrov:  Hi Angelo, Unfortunately, there isn't an option to reschedule events. Customers can view their appointments and events in the customer panel, but they can only reschedule appointments ... Geovanni Granda PaymentsClosed   Amelia   Updated December 26, 2024 at 7:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, this is not implemented yet, and we can not say if this will be implemented to not in the future. If you check the complete list this request actuall ... wgf Felter weird flashing grid loads before tableClosed   wpDataTables   Updated December 25, 2024 at 8:32pm   4 Most recent comment from Miloš Jovanović:Hello again, Thank you for your feedback. The idea for the loader animation actually stemmed from a significant number of user requests. Many of our users work with very large tables that take time to ...