Public Tickets
Ken Lyle
Import from BookingWPClosed
Amelia
Updated January 10, 2022 at 3:11pm
2
Most recent comment from Marko Davidović:Hello Ken,
Thank you for purchasing our product, and for reaching out to us.Unfortunately currently, there is no such feature built-in. We cant import data from other plugins for now. I'll kind ...
Diane Kolb
Appointment Days & TimesClosed
Amelia
Updated January 10, 2022 at 3:08pm
3
Most recent comment from Marko Davidović:Hello Diane,
We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket.
stef van der velden
customers can't choose the number of theire groupClosed
Amelia
Updated January 10, 2022 at 3:08pm
6
Most recent comment from Marko Davidović:Hello Stef,
We are glad that we're able to help you. If you have any more questions please feel to open another ticket.
Natalie Calixte
Customer Panel Front EndClosed
Amelia
Updated January 10, 2022 at 2:58pm
4
Most recent comment from Aleksandar Vuković:You're welcome, NatalieGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Travis R Hedrick
Cannot Register this WooCommerce Product w/ AmeliaClosed
Amelia
Updated January 10, 2022 at 2:53pm
4
Most recent comment from Aleksandar Vuković:Hi again Travis, thanks for the video.I can't replicate this issue while I'm logged in, nor while I'm logged out. Check out the attached screen recording.If this is happening only when ...
TRAFO
Selecting the Google CalenderClosed
Amelia
Updated January 10, 2022 at 2:50pm
2
Most recent comment from Uroš Jovanović:Hello Trafo,Thank you for reaching out to us.You can connect different employees to one google account, but the only issue would be that if one employee has an appointment booked for a certain time sl ...
Chris
BOOKING SLOTSClosed
Amelia
Updated January 10, 2022 at 2:42pm
2
Most recent comment from Stanislav Snagovskiy:Hello Chris,
Thank you for reaching out to us.
You can enable the "Allow booking above maximum capacity" option (Amelia > Settings > Appointments Settings) or set the maximum capacity to 2 or more ( ...
Wayne Huggard
Woo CommerceClosed
Pre-purchase questions for Amelia
Updated January 10, 2022 at 2:33pm
2
Most recent comment from Uroš Jovanović:Hello Wayne,
Thank you for reaching out to us.
Unfortunately, adding more than one event to WooCommerce's Cart is not possible, so if that's what you're looking for - it cannot be achi ...
lewis
html emailClosed
Amelia
Updated January 10, 2022 at 2:22pm
2
Most recent comment from Stanislav Snagovskiy:Hello Lewis,Thank you for reaching out to us.You can write HTML code as you want, it doesn't affect anything, as long as you follow the syntax and don't forget to close the tags.If you need ...
PISTRE
notification mailClosed
Amelia
Updated January 10, 2022 at 2:13pm
6
Most recent comment from Aleksandar Vuković:Hi Mrs PistreI honestly can't say what blocks Amelia from sending notifications on your site. I just tried my credentials on another user's website, and they worked fine. They worked corr ...
TRAFO
Google Calender integrationClosed
Amelia
Updated January 10, 2022 at 2:09pm
2
Most recent comment from Stanislav Snagovskiy:Hello, Trafo.Thank you for reaching out to us.In order to use 2-way Google synchronization properly, your employees should set statuses of the events in their Google calendars as Busy. In that way, t ...
Hans Berth
time slotsClosed
Amelia
Updated January 10, 2022 at 2:04pm
2
Most recent comment from Marko Davidović:Hello Hans,
Thank you for purchasing our product, and for reaching out to us.
We understand your wishes it is not simple to achieve this but we will try.
You can always set Minimum time required befo ...
Melanie
not loading on mobileClosed
Amelia
Updated January 10, 2022 at 1:44pm
2
Most recent comment from Marko Davidović:Hello Melanie,
Thank you for purchasing our product, and for reaching out to us.We didn't come across this issue because Amelia is compliant with desktop, tablet, and mobile you can see each view ...
Roshan Sujeebun
details of repeat orders are not appearing in the email notifications to customerClosed
Amelia
Updated January 10, 2022 at 1:23pm
8
Most recent comment from Uroš Jovanović:Hello Roshan,I have just checked your recurring appointment details placeholder configuration and it seems like you have placed %recurring_appointments_details% inside of its configuration and that is ...
Eric Brulmans
Employee ListClosed
Amelia
Updated January 10, 2022 at 1:18pm
2
Most recent comment from [deleted]:Hi EricThank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Still you can create different pa ...