Public Tickets
marilyn deguire
Terms and conditionsClosed
Amelia
Updated August 13, 2021 at 1:59pm
2
Most recent comment from [deleted]:Hi Marilyn!Thank you for reaching out to usSure!To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this:
Then, you need to add a mandatory check-box custom fi ...
Agence15zen Galoyer
"Packages"Closed
Amelia
Updated August 13, 2021 at 10:39am
4
Most recent comment from [deleted]:Hi, Agence15zen,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
Marco Bevilacqua
Customer Email not mandatory anymoreClosed
Amelia
Updated August 13, 2021 at 10:18am
2
Most recent comment from [deleted]:Hi Marco,thank you for reaching out to usPlease go to Amelia > Settings > Roles > Customer > and turn on Check for existing email when booking, so that clients cannot reuse an email.
Hans-Martin
Invoicing to customersClosed
Pre-purchase questions for Amelia
Updated August 13, 2021 at 9:58am
6
Most recent comment from [deleted]:Hans-Martin,Sorry for disappointing you.Please feel free to contact us if you have any other questions.Best Regards.
Miguel Gisbert
Unable to activate the pluginClosed
Amelia
Updated August 13, 2021 at 9:57am
4
Most recent comment from [deleted]:Hi, Miguel,I'm glad that you fixed the issue.Please feel free to contact us if you have any other questions.Best Regards.
Yasmine ACHGAF
Hide employeeClosed
Pre-purchase questions for Amelia
Updated August 13, 2021 at 9:53am
5
Most recent comment from [deleted]:Yasmine,I'm glad I could help.Please let us know if you have any other questions.Best Regards.
Viktor Callemin
schedulingClosed
Amelia
Updated August 13, 2021 at 9:52am
8
Most recent comment from [deleted]:Viktor,Thank you for letting us know.I created a test Employee and assigned these Services to this Employee, and they became available on the front-end:Therefore, I assume, the issue is coming from so ...
Mohamed Rashad
Notifications are all EmptyClosed
Amelia
Updated August 13, 2021 at 9:45am
2
Most recent comment from [deleted]:Hi Mohammed,thank you for reaching out to usYes, we are facing a conflict with Grammarly as shown in the error; please disable it while editing notifications.We are aware of the issue and working on a ...
Niall McKee
Appointments not appearing in AmeliaClosed
Amelia
Updated August 13, 2021 at 9:39am
20
Most recent comment from [deleted]:Hi Niall,I am not sure how I missed your message, I am so sorry - honestly whichever way works for you better!Just delete the access once I let you know I'm [email protected]
Kibwe Williamson
amelia Manager can't get into websiteClosed
Amelia
Updated August 13, 2021 at 9:05am
16
Most recent comment from [deleted]:Kibwe,
It worked, thank you.
I was able to see all the Appointments as a Manager and also book new ones:
Could you please try to clear the browser cache and try to log in as a Manager again? If that ...
James Taylor
Default time slot vs Service DurationClosed
Amelia
Updated August 13, 2021 at 8:57am
4
Most recent comment from [deleted]:Hi, James,If you want to display only Packages from a particular group on the page, you should add all the Services that are included in these Packaged to the same Category and use the shortcode [am ...
Valerie
Offer multiple payment currenciesClosed
Pre-purchase questions for Amelia
Updated August 13, 2021 at 8:46am
4
Most recent comment from [deleted]:Hi Sandor!Exactly - that's why I mentioned that I can't guarantee it will work, as Amelia is essentially a "one time transaction" plugin.As WC Multicurrency is not our plugin, on the other h ...
Tom McElvogue
Data Entry errorClosed
wpDataTables
Updated August 13, 2021 at 7:29am
2
Most recent comment from Aleksandar Vuković:Hi again Tom.Once again, I'd like to apologize in front of the entire team for the slow response. I replied to the other ticket, so please take a look at it, and since we may need remote access t ...
Dani
Packages - set time between appointmentsClosed
Amelia
Updated August 12, 2021 at 11:51pm
2
Most recent comment from [deleted]:Hi, Dani,Thank you for choosing Amelia.The only way to achieve that at the moment is to set the second Service available for booking in 4+weeks only. Thus, when a Customer books appointments, he/she ...
Kevin
Booking Configuration HelpClosed
Amelia
Updated August 12, 2021 at 11:31pm
2
Most recent comment from [deleted]:Hi, Kevin,Thank you for choosing Amelia.In this case, if you want to display Events that are being performed on a particular date only, you can add the date as a tag in the Event settings and then us ...