Public Tickets
Tim
Notification templates are blankClosed
Amelia
Updated August 14, 2021 at 11:03am
2
Most recent comment from [deleted]:Hi Tim,thank you for reaching out to usI see that you have Grammarly; please turn it off when managing Notifications. We are aware of this and working to release a fix in the future.
Matthew Hellier
Notification zoom linkClosed
Amelia
Updated August 14, 2021 at 10:40am
4
Most recent comment from [deleted]:Hi Matthew,yes unfortunately this is the alignment of the placeholder at the moment; we will see to add more customization to it.For the site are you looking for our store or Amelia site?
Jarno Kylander
Why do I have to input purchase code for every ticket?Closed
Amelia
Updated August 14, 2021 at 10:34am
2
Most recent comment from [deleted]:Hi Jarno,agreed; this is something that Ticksy requests for identification, as surprisingly it does not have a "connected to account" information automatically and customers sometime have more than on ...
Theodore Henry
Location dependent on input from a custom fieldClosed
Amelia
Updated August 14, 2021 at 9:40am
3
Most recent comment from [deleted]:Hi Theodore!I'm glad that you have found a solution; you can also use [ameliacatalog] view to display your categories firstIf you have any further questions or issues, please feel free to open a ...
Gerardo Camorlinga
Coupon for PackagesClosed
Amelia
Updated August 14, 2021 at 9:36am
4
Most recent comment from [deleted]:Hi Gerardo!Thank you for the submission; yes, and users will be able to vote on it nowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
radbase
errorClosed
Amelia
Updated August 14, 2021 at 9:26am
9
Most recent comment from [deleted]:Hi there!True, Google Translate can be very troublesome.I'm glad to hear first issue is goneFor the other issue, please check Amelia > Settings > Integrations > Google > Return Busy Slots need ...
Nathan Morris
Amelia Employee Bios and LinksClosed
Amelia
Updated August 14, 2021 at 8:55am
2
Most recent comment from [deleted]:Hi Nathan,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ...
Matt Travers
Appointment Edit Grey OutClosed
Pre-purchase questions for Amelia
Updated August 14, 2021 at 8:53am
2
Most recent comment from [deleted]:Hi Matt,thank you for reaching out to usPlease make sure that you have a full version of Amelia and that there are no double Amelias in WordPress > Plugin.Also, it needs to be version 4.1.Please check ...
Thomas
RepaymentClosed
Amelia
Updated August 14, 2021 at 7:27am
4
Most recent comment from [deleted]:Hi Thomas,in that case yes!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Paul Spalvieri
error exporting customer infoClosed
Amelia
Updated August 14, 2021 at 7:10am
4
Most recent comment from [deleted]:Hi Paul!I was shocked to open this one yesterday and I have to apologize - this case was fully transferred to our senior a long while ago, but it seems that it never reached him (it was not visible as ...
Matthew Bambrick
PackageClosed
Amelia
Updated August 13, 2021 at 11:46pm
6
Most recent comment from [deleted]:Matthew,Thank you for sharing with us.We didn't test this solution before, but theoretically, it should work fine. The only thing that won't work is the payment status in Amelia for addition ...
Laura
New timesClosed
Amelia
Updated August 13, 2021 at 5:57pm
2
Most recent comment from [deleted]:Hi, Laura,Thank you for choosing Amelia.Please make sure that the WP time zone is set to the City and not to the UTC format.Also, please provide us with screenshots of your Emloyee's working hou ...
Howard Weng
Is it possible to set amelia manager to see only specific lcation?Closed
Amelia
Updated August 13, 2021 at 5:28pm
4
Most recent comment from [deleted]:Howard,Unfortunately, it's not that easy.One of our users wanted to limit Manager's access to Categories, and that's what one of our partners responded to him: "After gathering all the ...
Virginie Valade
making appointmentClosed
Amelia
Updated August 13, 2021 at 4:41pm
2
Most recent comment from [deleted]:Hi, Virginie,Thank you for choosing Amelia.You can achieve that by setting the Minimum time required before booking to 6 months (it's the highest number available) and the Period available for ...
Taewoo No
language settingClosed
Amelia
Updated August 13, 2021 at 4:37pm
2
Most recent comment from [deleted]:Hi, Taewoo,Thank you for choosing Amelia.By default, Amelia adjusts to the WP Language on the back-end.I'm afraid since Amelia isn't an open-source plugin, we won't be able to share th ...