As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Pierre THIRIET first name repetition problemClosed   Amelia   Updated May 23, 2022 at 6:35am   5 Most recent comment from Uroš Jovanović:Hello Pierre,Thank you for clearing that up.Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. Carles Actualización a versión 4.6Closed   Amelia   Updated May 20, 2022 at 8:00pm   4 Most recent comment from Miloš Jovanović:Hi, CarlesYou're welcome. If you have any questions that are not related to this, don't hesitate to open a new ticket. Thank you. Mehdi Unparse data from local databaseClosed Pre-purchase questions for wpDataTables   Updated May 20, 2022 at 7:09pm   5 Most recent comment from Miloš Jovanović:Hi, MehdiNo problem, we like to be fully transparent and honest about the limitations of our plugin, to have realistic expectations.I don't believe we will have functionality like that in the n ... Ronny Daniel functionalityClosed Pre-purchase questions for Amelia   Updated May 20, 2022 at 6:25pm   2 Most recent comment from Miloš Jovanović:Hi, RonnyThanks for reaching out to us.In Amelia, special days have priority over "standard schedule", if that makes sense, so i believe you should have no issues in setting up that kind of schedule ... Mrs Nicola D Ragon-Paxton Hidden eventsClosed   Amelia   Updated May 20, 2022 at 6:06pm   2 Most recent comment from Miloš Jovanović:Hi, Mrs Nicola Thanks for reaching out to us. That is quite an interesting question, to be honest. Regarding hiding the event, did you do this, on the Customize tab of the Event, i guess? If you did ... Juan Valencia variable and grouped productsClosed Pre-purchase questions for Amelia   Updated May 20, 2022 at 5:38pm   4 Most recent comment from Miloš Jovanović:Hi, Juan  You shouldn't have any issues in doing this. You can add Amelia bookings to the site along with other products, and if you properly set everything up, you should have no issues. Plea ... Cassie Okenka Finance tabClosed   Amelia   Updated May 20, 2022 at 3:10pm   7 Most recent comment from Miloš Jovanović:Hi, Cassie No problem at allWe take great value from our users' feedback and suggestions, and we apply them to improve the plugin as much as possible;Our developers work tirelessly to implement ... Francesco Data cascade filterClosed   Powerful Filters for wpDataTables   Updated May 20, 2022 at 2:51pm   6 Most recent comment from Miloš Jovanović:Hi, Francesco I apologise on behalf of the Team, unfortunately, the developers were not able to finish fixing this in time for the update release.They are going to keep working on this issue, and s ... [email protected] Expires NotificationsClosed   Amelia   Updated May 20, 2022 at 1:55pm   4 Most recent comment from Uroš Jovanović:Hello,The last available time slot will be displayed according to the "Period available for booking in advance" option for the specific service.Please let me know if you have any other questions. tio Markdown supportClosed   wpDataTables   Updated May 20, 2022 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Yes, of course. You can add it to the same Feature Suggestion page, here. tio Reorder the table tools buttonsClosed   wpDataTables   Updated May 20, 2022 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Thank you Tio! Charles Tamburello error importing tableClosed   wpDataTables   Updated May 20, 2022 at 1:09pm   2 Most recent comment from Miloš Jovanović:Hi, Charles Thanks for reaching out to usIt seems like the wpDataTables counter got stuck in the database, and now it's trying to add a new table with an existing ID. If you have access to your ... Nora Holmquist Print/PDF Blank When Hide Column HeadersClosed   wpDataTables   Updated May 20, 2022 at 11:38am   5 Most recent comment from Miloš Jovanović:Hi, Nora No problem.Thank you for adding your vote on the improvement request.Yes, for the time being it is like that.  Our developers are going to do their best to improve it in any way possible i ... Giam Hold the time slotClosed   Amelia   Updated May 20, 2022 at 11:18am   13 Most recent comment from Uroš Jovanović:Hello Giam,Can you please provide me with the admin access as I tried to log into the back-end but the user credentials that you had provided me with are not for the admin user?Looking forward to you ... Roy Number of people with overview bookingClosed   Amelia   Updated May 20, 2022 at 9:51am   2 Most recent comment from Marko Davidović:Hello Roy,  Thank you for contacting us.We are glad to hear that you like Amelia. Unfortunately, there is no built-in option to hide it, but you can try to hide it with these 2 custom CSS codes. .am- ...