As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

shamaeel Event PluginClosed Pre-purchase questions for Amelia   Updated September 6, 2023 at 5:59pm   2 Most recent comment from Miloš Jovanović:Hi shamaeel,Yes, you can achieve everything you described with Amelia's Recurring Events and we also have a Zoom native integration, so each customer can get the automated link to join Zoom.Plea ... shariq Taking information of multiple attendeesClosed Pre-purchase questions for Amelia   Updated September 5, 2023 at 1:42pm   3 Most recent comment from Stefan Petrov:Hello shariq,thanks for reaching out to us.Unfortunately, there is no option for information for other customers that will work right "out of the box". Feel free to suggest this as a feature on this l ... Tomas Lundström 24hr format in calendar?Closed Pre-purchase questions for Amelia   Updated September 5, 2023 at 8:50am   2 Most recent comment from Stefan Petrov:Hello Tomas,thanks for reaching out to us.Amelia uses the time format from the WP settings, so if you change the time format in WP, Amelia will read the same format. Please, let us know if have any o ... Celia Rousset Customisation of client's account pageClosed Pre-purchase questions for Amelia   Updated September 5, 2023 at 7:57am   2 Most recent comment from Uroš Jovanović:Hello Celia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Lucas Question about bookingsClosed Pre-purchase questions for Amelia   Updated September 4, 2023 at 12:25pm   2 Most recent comment from Stefan Petrov:Hello Lucas,thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features. ... A2 Design Blog Post Web DevelopmentClosed Pre-purchase questions for Amelia   Updated September 4, 2023 at 11:54am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us and for your offer.We are currently not interested, but if you have any other questions, please let us know. Rohan Yoon popup booking formClosed Pre-purchase questions for Amelia   Updated September 4, 2023 at 9:00am   2 Most recent comment from Stefan Petrov:Hello Rohan,thanks for reaching out to us.This is a booking form called Catalog Booking form. We recently developed a new, redesigned version 2.0.Feel free to check out the features on this link - Am ... wilhelm Burger PHP HooksClosed Pre-purchase questions for Amelia   Updated September 1, 2023 at 11:14am   2 Most recent comment from Marko Davidović:Hello wilhelm, Thank you for reaching out to us.You can change the minimum default time slot step to be 5 minutes in general settings like thisIn this way you should be able to set any length that you ... Phill Event Calendar Presale QuestionClosed Pre-purchase questions for Amelia   Updated September 1, 2023 at 9:46am   2 Most recent comment from Stefan Petrov:Hello Phil,thanks for reaching out to us.Please, find the answers below1. I want to lock the view for Calendar and Listing pages to use only my required dates. For example I might choose August 31- Se ... Jakub Stripe integrationClosed Pre-purchase questions for Amelia   Updated August 31, 2023 at 11:05am   4 Most recent comment from Uroš Jovanović:Hello Jakub,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Rohan Yoon date and timeClosed Pre-purchase questions for Amelia   Updated August 30, 2023 at 3:11pm   4 Most recent comment from Uroš Jovanović:Hello Rohan,Thank you for reaching back out to us.It actually does not apply to what you were referring to.The new update allows you to skip the first step in the new catalog booking form and go direc ... Thorlakur Ludviksson How would I recreate my booking product in AmeliaClosed Pre-purchase questions for Amelia   Updated August 30, 2023 at 9:59am   8 Most recent comment from Marko Davidović:Hello Thorlakur,Yes this is the setup that we had in mindCategory: School Game NightService: 1-29 childrenService: 30-39 childrenThis is personally I think the best option for you at this time.We wis ... Andre multiple services in 1 'service container'Closed Pre-purchase questions for Amelia   Updated August 30, 2023 at 9:47am   2 Most recent comment from Marko Davidović:Hello Andre, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the bes ... Keri Henson Taking desposit payment, and automatically taking payment a week later?Closed Pre-purchase questions for Amelia   Updated August 30, 2023 at 9:15am   2 Most recent comment from Stefan Petrov:Hello Keri,thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. When the deposit option is enabled, the remaining amount needs to be co ... Austin Hunt Cancellations & Refunds with StripeClosed Pre-purchase questions for Amelia   Updated August 30, 2023 at 8:37am   2 Most recent comment from Uroš Jovanović:Hello Austin, Thank you for reaching out to us. 1. When the refund occurs from Amelia, the money goes back to the customer's card automatically. 2. At the moment, only the full refund can be issu ...