We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

ellekari payment optionsClosed Pre-purchase questions for Amelia   Updated July 18, 2019 at 8:57am   2 Most recent comment from [deleted]:Hi Ellekari,Thank you for your interest in our plugin, we are glad to hear you like it. We have PayPal, Stripe and a WooCommerce integration. If you choose WooCommerce integration you can use any of ... Ivo Woocommerce Products IntegrationClosed Pre-purchase questions for Amelia   Updated July 17, 2019 at 2:34pm   9 Most recent comment from Ivo:Thank you Nevena for the information.Best Regards,Ivo Reis. Jason Bullock multi-day bookingsClosed Pre-purchase questions for Amelia   Updated July 16, 2019 at 8:46am   2 Most recent comment from [deleted]:Hi Jason,Thank you for your interest in Amelia!Multiple days bookings are possible just in Events module for now, we are currently working on muti days bookings for appointments, should be live with s ... John InstallClosed Pre-purchase questions for Amelia   Updated July 15, 2019 at 9:26am   2 Most recent comment from [deleted]:Hi,Try by setting prefix to just 2 characters https://wordpress.org/plugins/change-table-prefix/Should be fine then. hanson custom feildClosed Pre-purchase questions for Amelia   Updated July 15, 2019 at 9:22am   2 Most recent comment from [deleted]:Hi Hanson,Thank you for your interest, but, unfortunately,  that is not possible with Amelia. Anuj Rathore How to change duration to days instead of hoursClosed Pre-purchase questions for Amelia   Updated July 15, 2019 at 8:51am   12 Most recent comment from [deleted]:Hi Anuj,Hope you had nice weekend!It is not possible to ad slots without duration and to type manually in info section.If you want to see available seats, as I already said you need to use Event modul ... Jose Azuaje I want to purchase but I don't wan the templatesClosed Pre-purchase questions for Amelia   Updated July 12, 2019 at 4:53pm   4 Most recent comment from [deleted]:Hi Jose,You are welcome.Each customer during the booking has option at the end of the booking process to choose whether he wants to add that appointment in his calendar and in which calendar he wants ... David Punsoda Specific function on AmeliaClosed Pre-purchase questions for Amelia   Updated July 12, 2019 at 9:13am   4 Most recent comment from [deleted]:Hi David,Yes, this is possible. If you have just one employee the field will be automatically hidden. If you have several employees we can send you the CSS code that you can put directly on the page w ... Kahramanimiz Isimsiz SMS PricingClosed Pre-purchase questions for Amelia   Updated July 12, 2019 at 9:02am   3 Most recent comment from [deleted]:Hi Kahramanimiz,Thank you for your interest in our plugin.Sorry for my late answer, our working hours are from 10am to 6pm CET. I am glad that you found the answer. If you have any questions regardin ... jenncaputo Purchased Upgrade & have no accessClosed Pre-purchase questions for Amelia   Updated July 11, 2019 at 2:30pm   3 Most recent comment from [deleted]:Hi Jenncaputo,When did you buy the license? We have just check and non of your emails are in our base of purchased licenses.Thanks. Craig Olney payment gateway and phone number fieldClosed Pre-purchase questions for Amelia   Updated July 11, 2019 at 12:21pm   5 Most recent comment from [deleted]:Hi Craig,You can try in our demo, for example this is when the WooCommerce is chosen: https://cl.ly/e848870aeafaYou can try on https://sports.wpamelia.com/, when you set up WooCommerce instead of On ... Shan Service selection for appointment bookingClosed Pre-purchase questions for Amelia   Updated July 11, 2019 at 12:21pm   4 Most recent comment from [deleted]:Hi Shan,You are welcome. We will certainly work on this option in the future as it was already requested, however I must be honest to say that we have some more requested features on our priority lis ... Russ multiple woocommece productsClosed Pre-purchase questions for Amelia   Updated July 11, 2019 at 8:24am   2 Most recent comment from [deleted]:Hi Russ,Thanks for your interest in our plugin!Unfortunately that is not possible, just one appointment product can be made. Erno Horvath Adding custom fields such as GCLIDClosed Pre-purchase questions for Amelia   Updated July 10, 2019 at 11:16am   2 Most recent comment from [deleted]:Hi Erno,Thank you for your interest in our plugin.Can you please explain to me what do you mean by "with Amelia can we add custom fields along the with booking such as GCLID & UTM parameters"? This ca ... Phillip Ward change domainClosed Pre-purchase questions for Amelia   Updated July 10, 2019 at 10:01am   2 Most recent comment from [deleted]:Hi Phillip,Thank you for your interest in our plugin, I am glad to hear that someone recommended our plugin.It is possible to change the domain, you just need to deactivate the plugin on the first dom ...