We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

fbguillot Notifications don't workClosed Pre-purchase questions for Amelia   Updated August 5, 2019 at 10:18am   4 Most recent comment from Miloš Jovanović:HI fbguillot,Sorry for late response, we are not working on weekends.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the insi ... David Jackson Block booking classes with discountClosed Pre-purchase questions for Amelia   Updated August 5, 2019 at 8:47am   5 Most recent comment from Ana María:Yes please, I'm interested in it.Best regards,Ana María iloop hoursClosed Pre-purchase questions for Amelia   Updated August 2, 2019 at 1:14pm   2 Most recent comment from [deleted]:Hi Iloop,Thank you for your interest in our plugin.If you need booking of time slots for these two rooms than something like this is possible, but if you need multi-day booking you should know that we ... Mario González Blanco ServiceClosed Pre-purchase questions for Amelia   Updated August 2, 2019 at 8:52am   2 Most recent comment from [deleted]:Hi Mario,Thank you for your interest in our plugin.Yes, we have option to set minimum and maximum capacity for each service and each employee, so if you set 17 as the maximum capacity of the service t ... ebaneth dollarClosed Pre-purchase questions for Amelia   Updated August 1, 2019 at 11:50am   2 Most recent comment from [deleted]:Hi ebaneth,Thank you for your inquiry.Yes, it is possible to change the currency. Go to the Settings page open the Payment settings and you will see option to change the currency, change it to euro or ... Robert Culkin question before purchaseClosed Pre-purchase questions for Amelia   Updated August 1, 2019 at 8:02am   7 Most recent comment from Aleksandar Vuković:You're welcome Robert.Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Miguel Suarez Integration with 3rd party CMSClosed Pre-purchase questions for Amelia   Updated July 31, 2019 at 11:18pm   3 Most recent comment from Miguel Suarez:Thanks! We will check this out. Gokberk Can I do this with AmeliaClosed Pre-purchase questions for Amelia   Updated July 31, 2019 at 2:38pm   2 Most recent comment from [deleted]:Hi Gokberk,Thank you for your interest in our plugin.1. We have automatic synchronization with Google calendar but you should know that events from Google calendar are not shown in the Amelia, the eve ... Giuseppe Storelli API NotificationClosed Pre-purchase questions for Amelia   Updated July 31, 2019 at 12:37pm   2 Most recent comment from [deleted]:Hi Giuseppe,Thank you for your interest in our plugin.This would require code modification. The easiest way would be to modify one of the PHP classes (send method) located in "src/Infrastructure/Servi ... Tristin Resource bookingClosed Pre-purchase questions for Amelia   Updated July 31, 2019 at 11:35am   2 Most recent comment from [deleted]:Hi Tristan,Thank you for your interest in our plugin.Unfortunately, it is not in plan for next 6 months at least. Amelia does not support room bookings. The_Bark_Academy Group Booking QuestionsClosed Pre-purchase questions for Amelia   Updated July 31, 2019 at 11:32am   2 Most recent comment from [deleted]:Hi there,Thank you for your interest in our plugin.Unfortunately, we don't have these options right now, we have event feature that support recurring events, you can try on our demo site: https: ... Frank Stripe integration compliance with Strong Customer AuthenticationClosed Pre-purchase questions for Amelia   Updated July 30, 2019 at 9:08am   2 Most recent comment from [deleted]:Hi Frank,Thank you for your interest in our plugin.Yes, Amelia has Stripe integration, right now we are testing the new version of integration which will be inline with SCA and will be released with o ... steven plugin not workingClosed Pre-purchase questions for Amelia   Updated July 29, 2019 at 10:54am   2 Most recent comment from Aleksandar Vuković:Hello steven.Thank you for your interest in our plugin.Usually, issues like this happen because of a conflict with either the plugin, or theme active on the page.Out of my head, I recently encountere ... Jordan Dayton Is Amelia the right fit for my business model?Closed Pre-purchase questions for Amelia   Updated July 29, 2019 at 9:01am   2 Most recent comment from [deleted]:Hi Jordan,Thank you for your interest in our plugin.1) We have option for creating multiple employees but only the admin can create employees, your coaches wouldn't be able to access the back-end ... Ryan Chuah For House Cleaning Services IndustryClosed Pre-purchase questions for Amelia   Updated July 29, 2019 at 9:00am   2 Most recent comment from [deleted]:Hi Ryan, Thank you for your interest in our plugin. Unfortunately, we don't have recurring events, also there can be one admin, no multiple admins. Honestly, it is not perfect for your use case r ...