We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Daniel Jozsef How to customize Amelia for room&venue booking businessClosed Pre-purchase questions for Amelia   Updated July 29, 2019 at 8:20am   2 Most recent comment from [deleted]:Hi Daniel,Thank you for your interest in our plugin.I am not quite sure whether our plugin is suitable for your use case, but it would be great if you could provide me more information about your spec ... Catalin Question regarding making an appointment that requires multiple workers.Closed Pre-purchase questions for Amelia   Updated July 29, 2019 at 8:06am   2 Most recent comment from [deleted]:Hi Catalin,Thank you for your interest.Unfortunately, right now we don't have that feature now, but it is in our road map.There's a workaround our users do, you can connect employees to the ... KYOHEI YAMASHITA Wrong e-mail in the order formClosed Pre-purchase questions for Amelia   Updated July 29, 2019 at 3:11am   1 Most recent comment from KYOHEI YAMASHITA:hello. Ive just bought the plugin but i think ive made a typo of my email address in the order form so i cant receive the plugin but already have purchased. Can you please fix it and resend the messag ... Roman Nahaylo Mobile booking by adminClosed Pre-purchase questions for Amelia   Updated July 26, 2019 at 12:52pm   2 Most recent comment from [deleted]:Hi Roman,Thank you for your interest in our plugin.We don't have mobile app, but our desktop version is responsive. As for the second question we have PayPal, Stripe and integration with WooComme ... Stefan Heinrich FEATURESClosed Pre-purchase questions for Amelia   Updated July 26, 2019 at 8:37am   2 Most recent comment from [deleted]:Hi Stefan,thank you for your interest in Amelia.You can make events in our plugin, but we don't have membership option. Derek package servicesClosed Pre-purchase questions for Amelia   Updated July 25, 2019 at 8:36am   2 Most recent comment from [deleted]:Hi Derek,Thank you for your interest in our plugin.Unfortunately we don't have packages option at the moment, but we certainly think about implementing it and this use case will be very helpful f ... Carlos Trujillo Pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated July 24, 2019 at 4:35pm   4 Most recent comment from [deleted]:Hi Carlos,You are welcome. I am very sorry because we don't have the features that you need at the moment, but we have plans to expand Amelia more so at some point I hope that we will have all th ... Norma Sit where is the front end shortcode?Closed Pre-purchase questions for Amelia   Updated July 23, 2019 at 1:22pm   2 Most recent comment from [deleted]:Hi Norma,Thank you for your interest in our plugin.You can take a look at our front-end forms here on our demo site, we have four of them: 1. Step-by-step booking (Book Appointment button on the demo ... Dawid Driving school ameliaClosed Pre-purchase questions for Amelia   Updated July 23, 2019 at 1:15pm   8 Most recent comment from [deleted]:Yes, the plugin has German translation, in case some strings are missing or you want to change anything you can do it manually. Udo Lee Feature questionClosed Pre-purchase questions for Amelia   Updated July 23, 2019 at 3:09am   8 Most recent comment from Udo Lee:Perfect, thanks so much! Norman van der Mull supboards rentalClosed Pre-purchase questions for Amelia   Updated July 22, 2019 at 1:39pm   4 Most recent comment from [deleted]:Hi Norman,Great, then I suppose that you can use it (it depends on all features that you need).If you have any questions do not hesitate to ask, I will be glad to help.Best regards. rafi Sms porivders in israel ?Closed Pre-purchase questions for Amelia   Updated July 22, 2019 at 11:03am   2 Most recent comment from [deleted]:Hi Rafi,Thank you for your interest in our plugin.Unfortunately it is not possible to integrate new SMS provider in our plugin at the moment. We have integration for SMS with other provider and the pr ... vahid jilan employee profileClosed Pre-purchase questions for Amelia   Updated July 22, 2019 at 10:58am   2 Most recent comment from [deleted]:Hi Vahid,Thank you for your interest and thank you roe your kind words.1) Yes, take a look here: https://wpamelia.com/roles-settings/2) Sorry, but we don't have ratings for employees inside our ... Adam no employee sectionClosed Pre-purchase questions for Amelia   Updated July 22, 2019 at 9:57am   2 Most recent comment from [deleted]:Hi Adam,I assume you are using free version of the plugin. We don't have employee section in our Free version. derred Works with YITH Points and Memberships plugin?Closed Pre-purchase questions for Amelia   Updated July 19, 2019 at 10:48am   2 Most recent comment from [deleted]:Hi Derred,Thank you for your interest in our plugin.Amelia woks with Membership plugin, but we are not aware of YITH points. But unfortunately, it is not possible to pay with points. We only have coup ...