As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Toni LanguagesClosed Pre-purchase questions for Amelia   Updated August 29, 2019 at 11:22am   2 Most recent comment from [deleted]:Hi Toni,Thank you for your inquiry.Yes, we have Spanish translation in the plugin, you can set up the emails and SMS manually to be in Spanish. Kayden Ressel Questions about features offeredClosed Pre-purchase questions for Amelia   Updated August 29, 2019 at 7:34am   2 Most recent comment from Aleksandar Vuković:Hello Kayden.Thank you for your interest in our plugin.Booking form has a mandatory calendar which displays available dates and times, so that's not an issue."How many stations" could be done as ... TIFFANY GIPSON Booking multiple servicesClosed Pre-purchase questions for Amelia   Updated August 28, 2019 at 11:26pm   4 Most recent comment from [deleted]:Hi Tiffany,She can book two services, or you can add services as an Extras as well so she can book eyebrow waxing and add additional service, nail fill for example. Andy different applicationClosed Pre-purchase questions for Amelia   Updated August 28, 2019 at 11:50am   2 Most recent comment from [deleted]:Hi Andy, Should work well, but it depends on your use case, please take a look at our demo sites: https://wpamelia.com/demos/ Richard Metcalfe 3d secure 2 14th SeptemberClosed Pre-purchase questions for Amelia   Updated August 28, 2019 at 9:01am   2 Most recent comment from [deleted]:Hi Richard,Thank you for your interest.Yes, it is ready with our last release 2.1 we have updated Stripe payment for 100% compliance with the new SCA (Strong Customer Authentication) rules. https:/ ... Corey Ability to upload files while bookingClosed Pre-purchase questions for Amelia   Updated August 27, 2019 at 5:11pm   9 Most recent comment from [deleted]:Hi Corey, thanks for your purchase!Isidora is out of the office currently.Our developer is working on it right now, and it will be released most probably with next release, in about 3 weeks. You will ... blitzind Can it be used on a Website as a Service (WaaS) network?Closed Pre-purchase questions for Amelia   Updated August 27, 2019 at 1:31pm   2 Most recent comment from Aleksandar Vuković:Hello Michael.Thank you for your interest in our plugin.I don't see why the plugin wouldn't work on your websites. Please note, though, that depending on the license you purchase you can us ... Frank Product QuestionClosed Pre-purchase questions for Amelia   Updated August 27, 2019 at 1:25pm   2 Most recent comment from Aleksandar Vuković:Hello Frank.Thank you for your interest in our plugin.Unfortunately, it is not possible to import existing data into Amelia, so I am not sure if that would work or not. Amelia works in the back-end, s ... Tuomas Possibility to show the amount of participantsClosed Pre-purchase questions for Amelia   Updated August 27, 2019 at 11:24am   4 Most recent comment from [deleted]:Hi Tuomas,Unfortunately we don have that option for now. It might be possible with custom development, but our developers are too busy and cant accept any customizations. We can suggest some other co ... Taylor Banks Book within a date rangeClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 9:28pm   2 Most recent comment from [deleted]:Hi Taylor Banks,Thank you for the inquiry. Unfortunately something like that is not possible with Amelia at the moment. johan integrationClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 9:08pm   2 Most recent comment from [deleted]:Hi johan,Thank you for the inquiry.At the moment no, but this is one of the most high priority features that we will work on for the future update. Michaela is Amelia for german websiteClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 8:52pm   2 Most recent comment from Aleksandar Vuković:Hello Michaela.Thank you for your interest in our plugin.Yes, we do have German translation included in the plugin. When you change the WordPress's language, Amelia's language automatically ... Baldur Arge Do i need employeesClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 3:51pm   4 Most recent comment from [deleted]:Hi Baldur,Isidora is out of the office.I will try to help. You can connect employees to one or to multiple locations. You can define at what time employee will work on witch location.Let me know if y ... Markus Saalomon Multiple services choiceClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 12:43pm   4 Most recent comment from Aleksandar Vuković:Hi again Markus.Please note that our company is located in Serbia, and our working hours are from 10:00 - 17:00 CET, business days.I cannot say when it will be implemented, since there are a lot of f ... Dylan Denault Employee Managed BookingsClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 11:40am   2 Most recent comment from [deleted]:Hi Dylan,Thank you for your interest.You need to make employees and services and you as an admin need to assign services to employees.Employees can edit their information, schedule, days off and speci ...