Okay
  Public Ticket #2077543
Purchased Upgrade & have no access
Closed

Comments

  • jenncaputo started the conversation

    Your email never came through [email protected]. I sent an email three days ago and a second one yesterday.  I have purchased the $59 upgrade and it's quite frustrating to say the least, that my business is being put on  hold due to your lack of customer support.

    Please email me at both addresses: [email protected] and [email protected]

    A prompt reply at this point would be appreciated or I'll be canceling payment to you and going with an different company. Thank you.

  • [deleted] replied

    Hi Jenncaputo,

    Thank you for choosing Amelia. Sorry for any inconvenience. 

    Please check your spam folder, and we will check and resend the email shortly.

    Where did you send an email?

  • [deleted] replied

    Hi Jenncaputo,

    When did you buy the license? We have just check and non of your emails are in our base of purchased licenses.

    Thanks.