As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Andreas Lothar Goertz Multi languageClosed Pre-purchase questions for Amelia   Updated May 22, 2019 at 11:53am   2 Most recent comment from [deleted]:Hi Andreas,Thank you for your interest in our plugin.Unfortunately this option is not supported at the moment. Notifications and Services' name cannot be translated using WMPL in multiple languag ... nathachkf Customer front endClosed Pre-purchase questions for Amelia   Updated May 22, 2019 at 11:37am   2 Most recent comment from [deleted]:Hi Nathachkf,Thank you for your interest in our plugin.The front-end customer form is still on our To Do list. Currently, we are working on the Event booking feature and after that we will probably st ... Dragan Functionality questionClosed Pre-purchase questions for Amelia   Updated May 22, 2019 at 9:05am   2 Most recent comment from [deleted]:Hi Dragan,Thank you for your interest in our plugin.Unfortunately at the moment it is not possible to book more than one service in our plugin. We only have extras as an option so you can create extra ... colin Booking Residential Courses with Payment IntegrationClosed Pre-purchase questions for Amelia   Updated May 22, 2019 at 8:49am   2 Most recent comment from [deleted]:Hi Colin,Thank you for your interest in our plugin.Something like this is not possible with our plugin at the moment since we don't support multi-days booking and services cannot last more than o ... Stefanie Several hour selectionClosed Pre-purchase questions for Amelia   Updated May 21, 2019 at 8:05am   2 Most recent comment from [deleted]:Hi Stefanie,Thank you for your interest in our plugin.Unfortunately this is not possible with our plugin at the moment. Like you saw in our demos currently users can select only one service and choose ... Nimesh Dog Care reservationClosed Pre-purchase questions for Amelia   Updated May 20, 2019 at 4:25pm   4 Most recent comment from [deleted]:Hi Nimesh,This customization would take approximately 1,5 month and it would cost approximately €3000.Best regards. George Booking time slot granularityClosed Pre-purchase questions for Amelia   Updated May 20, 2019 at 12:34pm   2 Most recent comment from [deleted]:Hi George,Thank you for your interest in our plugin.Unfortunately Amelia doesn't have this option at the moment. Currently, only specific time slots can be booked. We didn't have this kind o ... Holger May BookingClosed Pre-purchase questions for Amelia   Updated May 18, 2019 at 11:42am   1 Most recent comment from Holger May:Hello, my name is Holger May.I'm running an escaperoom.Unfortunately, our current booking system can not optimally meet our requirements.We have 3 different sets.There are only 2 people working a ... Randria Free trialClosed Pre-purchase questions for Amelia   Updated May 17, 2019 at 9:45am   2 Most recent comment from [deleted]:Hi Randria,Thank you for your interest in our plugin.We don't have the free trial version, you can test our plugin on our demo site here, try our Lite version (with some limited features) or buy ... Fasalul Payment methordClosed Pre-purchase questions for Amelia   Updated May 16, 2019 at 9:19am   2 Most recent comment from [deleted]:Hi Fasalul,Thank you for your interest in our plugin.1) I am not sure which options you need for cleaning services, but we have options for creating services, employees and locations. So if you create ... ariffin Change Branding NameClosed Pre-purchase questions for Amelia   Updated May 15, 2019 at 2:53pm   10 Most recent comment from [deleted]:Hi Ariffin,Can you please try now? We have tested it and everything is working. Maybe the demo refreshed at that moment so your enabled option become disabled. The demo refreshes each 15th minute of a ... Mohamed JavaScript codeClosed Pre-purchase questions for Amelia   Updated May 15, 2019 at 2:51pm   4 Most recent comment from [deleted]:Hi Mohamed,Unfortunately we don't give our course code so it is not possible to customize the plugin on your own.Best regards. Saif Automatic Time Slot Scheduling by RoomsClosed Pre-purchase questions for Amelia   Updated May 15, 2019 at 2:17pm   2 Most recent comment from [deleted]:Hi Saif,Thank you for your interest in our plugin.You can create 4 rooms in the place where employees are, create a service of 20 minutes and set maximum capacity 4 for each room. In that case in each ... vasyl ukrainian or russian languegeClosed Pre-purchase questions for Amelia   Updated May 15, 2019 at 9:32am   6 Most recent comment from [deleted]:Hi Vasyl,No, unfortunately this is not possible at the moment. If you want to allow your customers to choose the service duration you can create service with some general duration and then create extr ... Patricia Your Webdesign ArticleClosed Pre-purchase questions for Amelia   Updated May 15, 2019 at 8:38am   2 Most recent comment from [deleted]:Hi Patricia,Thank you for contacting us.Can you please contact our marketing manager at [email protected] regards.