As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Florian Delangle Site relocationClosed Pre-purchase questions for Amelia   Updated July 1, 2024 at 6:18am   2 Most recent comment from Stefan Petrov:Hi Florian,Thanks for reaching out to us. There is no need to purchase a new license since you can use the same license on a different website. You can choose between one domain or multiple domains, i ... dino rossi purchase codeClosed Pre-purchase questions for Amelia   Updated June 30, 2024 at 9:17pm   2 Most recent comment from Uroš Jovanović:Hello Dino,Thank you for reaching out to us.For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, ... Marcus Inquiry About Additional Features and Customizations for AmeliaClosed Pre-purchase questions for Amelia   Updated June 27, 2024 at 9:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to dif ... Michael Jones Amelia not sending appointments made in the backend to WoocommerceClosed Pre-purchase questions for Amelia   Updated June 26, 2024 at 11:06am   12 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.In order for the payment link to be created for appointments created on the back end, you will need to enable the following options:1. Enable payment li ... Halit Combined TablesClosed Pre-purchase questions for Amelia   Updated June 26, 2024 at 10:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You wrote to us in pre purchase Amelia category and as far as we understand this is a question for our colleagues from WPDT. So we will forward this ticke ... jelle configurationClosed Pre-purchase questions for Amelia   Updated June 25, 2024 at 11:54am   2 Most recent comment from Uroš Jovanović:Hello Jelle,Thank you for your interest in using Amelia for your business. I understand your concern regarding the scheduling for paintball activities and ensuring that the same field is not double-bo ... Rachel Seago Client lost details of licenceClosed Pre-purchase questions for Amelia   Updated June 25, 2024 at 7:06am   4 Most recent comment from Marko Davidović:Hello again,Yes, unfortunately the only thing that you can do is to purchase a new license directly from us. The developer can install Amelia on the site of their customers but as part of a bundle and ... Marcus Custom DevelopmentClosed Pre-purchase questions for Amelia   Updated June 24, 2024 at 12:28pm   2 Most recent comment from Stefan Petrov:Hello Marcus,Thanks for reaching out to us. Since there are a lot of questions, I will do my best to cover them appropriately. In case if you want to have more details regarding specific topic or if y ... colin hovey Booking issuesClosed Pre-purchase questions for Amelia   Updated June 24, 2024 at 9:22am   5 Most recent comment from Marko Davidović:Hello again,We are sorry to hear that and we will gladly check and provide you with a license code if you purchase a license from our site directly if you purchased a license from that developer then ... Marcus Custom DevelopmentClosed Pre-purchase questions for Amelia   Updated June 21, 2024 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Marcus,Thank you for reaching out with your inquiry about using WP Amelia for the Lavisha Spa Booking System. I understand your interest in implementing a credit system and no-show policy, and I ... Zach Silverman Packages for private swim businessClosed Pre-purchase questions for Amelia   Updated June 20, 2024 at 10:05am   4 Most recent comment from Uroš Jovanović:Hello Zach,Amelia does not have a built-in feature to directly support booking a series of recurring appointments in the manner you described, where a customer chooses a location, day, and time for a ... Petr Last minute service reservationClosed Pre-purchase questions for Amelia   Updated June 20, 2024 at 9:25am   4 Most recent comment from Marko Davidović:Hello again,Yes, we understand and this is the only option that we can offer you at this time. With special day option you can overwrite the regular day services not sure if this suits your needs but ... Marcin Block timeslot for appointment until paid in WooCommerceClosed Pre-purchase questions for Amelia   Updated June 19, 2024 at 6:40am   2 Most recent comment from Uroš Jovanović:Hello Marcin,Thank you for reaching out to us.For that purpose, you can enable a hidden setting on the Amelia/Settings/Payments page. If you wish, I can show you how to enable it.Looking forward to yo ... Muhammad Idham Front End Employee PanelClosed Pre-purchase questions for Amelia   Updated June 18, 2024 at 1:59pm   4 Most recent comment from Uroš Jovanović:Hello Muhammad,Yes, that is fine with us.Please note that you have tested customer panel there and not an employee panel.You can test employee panel at the following page: https://sports.wpamelia.co ... Jennifer Rosenzweig PricingClosed Pre-purchase questions for Amelia   Updated June 18, 2024 at 6:11am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, this to purchase a complete license for 1 year and there is no limitation how many employees you will have. You get the Basic license and you can crea ...