Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
HI, we have been using Amelia for a year and it's time to renew. Unfortunately, the Amelia subscription was purchased by a former employee and we no longer have access to that email address.
- What will happen April 18'th when the old period runs out?
- Should I just buy a new under a new account on your website?
- If so, what do I need to do in Wordpress to make it stick?
Thanks
Anders
Hello Anders,
Thank you for reaching out to us.
Yes, I would suggest that you purchase a new license on the date that it is supposed to be renewed and then you can deactivate the license with the "Deactivate" button on the Amelia/Settings/Activation page and then activate the new license on the Amelia/Settings/Activation page.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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