Public Tickets
Jools
booking not workingClosed
Amelia
Updated October 5, 2021 at 9:14am
14
Most recent comment from Aleksandar Vuković:Hello Jools
The issue seems to be coming from Google reCAPTCHA. To be more precise - the invisible reCAPTCHA, enabled in Amelia's General Settings:
When that's turned off, you can see that ...
Ash Kirby
Cannot Customise Payment Gatewaystripe GatewayClosed
Amelia
Updated October 4, 2021 at 2:50pm
2
Most recent comment from [deleted]:Hi Ash,thank you for reaching out to us- This is a part of Stripe and not Amelia directly, so I'm afraid we are unable to customize it from Amelia's design options. - You can change the lab ...
Yash Kanthale
Back Time IssueClosed
Amelia
Updated October 4, 2021 at 2:19pm
2
Most recent comment from [deleted]:Hi Yash,thank you for reaching out to us; I have responded to your other ticket addressing this same inquiry.We can continue the correspondence there and close this one as a duplicate.
hazem
RefundClosed
Amelia
Updated October 4, 2021 at 1:56pm
2
Most recent comment from [deleted]:Hi Hazem!Thank you for reaching out to us.We received your request, it was completed todayThe amount will be with you in the next 5 business days.
Emanuele
hide old eventsClosed
Amelia
Updated October 4, 2021 at 10:56am
3
Most recent comment from Shelley Upton:I have tried to apply this to my site using the Snippet Plugin but it doesn't work. Is there anything else I can try?
Stephanie Michaels
Booking ProblemsClosed
Amelia
Updated October 4, 2021 at 9:50am
6
Most recent comment from Aleksandar Vuković:Great news, StephanieThank you for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Jonathan
Same service, different prices per location?Closed
Amelia
Updated October 4, 2021 at 9:03am
2
Most recent comment from [deleted]:Hi Jonathan,thank you for reaching out to usAt the moment, pricing can vary only per Service or an Employee. So you can either "clone" the service and give one connected to Queens one price, and the o ...
Monika Meier
eventClosed
Amelia
Updated October 4, 2021 at 8:51am
2
Most recent comment from [deleted]:Hi Monika,thank you for reaching out to usI'm afraid that Events only have Maximum Capacity setting at the moment.Have you assigned this employee under both Services, and Events? Or you have assi ...
Yvette Boye
Calender booking and add to chart in single product pageClosed
Amelia
Updated October 4, 2021 at 6:26am
12
Most recent comment from Yvette Boye:Hi Liza,Noted with thanks/YB
Raphaël Largeron
ServicesClosed
Amelia
Updated October 4, 2021 at 12:12am
4
Most recent comment from [deleted]:Hi, Raphaël,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
Mandy Oldfield
Events multiple datesClosed
Amelia
Updated October 3, 2021 at 10:34pm
2
Most recent comment from [deleted]:Hi, Mandy,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to filter only a particular date since Amelia displays the dates when the Event starts and ends for Event ...
Ramiro
Amelia not syncing with google calendarClosed
Amelia
Updated October 3, 2021 at 10:24pm
4
Most recent comment from [deleted]:Hi, Ramiro,I hope the issue was resolved.However, if you have any other questions, please feel free to contact us, and we will gladly respond to them as well.Best Regards.
Nicole Hart
Employee SpotsClosed
Amelia
Updated October 3, 2021 at 10:21pm
2
Most recent comment from [deleted]:Hi, Nicole,Thank you for choosing Amelia.Spots are basically Minimum and Maximum Capacity. To be honest, I cannot tell you why the name of this setting was changed, most probably because of the limit ...
Homeopathy UK
Email Not SendingClosed
Amelia
Updated October 3, 2021 at 9:57pm
3
Most recent comment from [deleted]:Hi, Erika,Thank you for choosing Amelia.And also thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
Debbie van Cleef
USE CASE marketing funnel starting from free calls or free eventsClosed
Amelia
Updated October 3, 2021 at 6:14pm
4
Most recent comment from [deleted]:Hi, Debbie,Thank you for reaching out to us.I'm afraid since the whole pandemic situation affected us as well, and we fall behind our roadmap, we had to give priority to the most requested featu ...