Okay

Public Tickets

Stefan Müller Search for appointment_IDClosed   Amelia   Updated March 25, 2022 at 8:03pm   2 Most recent comment from Miloš Jovanović:Hi, StefanThank you for reaching out to us- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. At this time, we can search by cu ... Donald McGuinn Google calendar out of syncClosed   Amelia   Updated March 25, 2022 at 6:33pm   6 Most recent comment from Miloš Jovanović:Hey, DonaldWe will now escalate this with our 2nd level Team, to see the best way to take this issue.In the meantime, we might need to access your setup to take a look remotely.Can you please provide ... Dimitri Van Looy client user emailClosed   Amelia   Updated March 25, 2022 at 3:39pm   12 Most recent comment from Uroš Jovanović:Hello Dimitri,Glad to hear that.Feel free to contact us if you have any other questions. ts tips/gratuitiesClosed   Amelia   Updated March 25, 2022 at 2:43pm   3 Most recent comment from Miloš Jovanović:Hi, tsMy apologies for such a late response time.-I am sorry to disappoint you, but a standard way of setting up tips or gratuities is currently not possible with Amelia.Our developers might add somet ... Russ Weekes SMS NotificatonClosed   Amelia   Updated March 25, 2022 at 2:41pm   8 Most recent comment from Uroš Jovanović:Hello Russ,Thank you for providing me with an update.Did you use any plugins for cron job?WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info abou ... Romario Renee Gaps in booking timesClosed   Amelia   Updated March 25, 2022 at 2:39pm   4 Most recent comment from Uroš Jovanović:Hello Romario,Thank you for providing me with the admin credentials. Unfortunately, the credentials seem to be incorrect.Can you double-check from your end and provide me with the correct credentials ... Rory Finch Changing the address of our location called Reach Personal Training TO Unit 9 Carr Mills Business Park, 919 Bradford Rd, Birstall, Batley WF17 9JYClosed   Amelia   Updated March 25, 2022 at 2:28pm   13 Most recent comment from Uroš Jovanović:Hello Rory,Thank you for reaching back to us.1. Amelia uses Google Maps API, thus meaning that Amelia does not have its own logic for locations.2. By client, are you referring to a customer in Amelia ... Daniel ​How to let a client pay through Mollie/online for a service if we make an apointment in the back-end for the client?Closed   Amelia   Updated March 25, 2022 at 2:11pm   4 Most recent comment from Uroš Jovanović:Hello Daniel,It is possible through the front-end and we have several different payment methods including Stripe, PayPal, Mollie, Razorpay, and WooCommerce. You can read more about the payment methods ... MariusDesign Amelia customer account not creating wordpress accountClosed   Amelia   Updated March 25, 2022 at 12:52pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us.Yes, you can look them up in the database and delete them there.You do not need to give us admin credentials you can create a st ... Denis translationClosed   Amelia   Updated March 25, 2022 at 12:21pm   15 Most recent comment from Aleksandar Vuković:Hey Denis,This is a bug then. When you delete the additional language in Amelia's General settings, the strings you changed for that additional language remain on the front-end for some reason.O ... Sam Quinton Add Attendee Event ViewClosed   Amelia   Updated March 25, 2022 at 8:09am   2 Most recent comment from Marko Davidović:Hello Sam, Thank you for purchasing our product, and for reaching out to us.There is nothing "missing" this how Amelia is designed it only shows these fields when you try to add attendeeYou can try to ... João Lopes NotificationsClosed   Amelia   Updated March 25, 2022 at 7:34am   4 Most recent comment from Marko Davidović:Hello João,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Ron Poppen Some not wanted form fieldsClosed   Amelia   Updated March 24, 2022 at 6:11pm   6 Most recent comment from Miloš Jovanović:Hello , Ron We are glad that we're able to help you. If you have any more questions please feel to open another ticket.Thanks adrian martinez ading timeClosed   Amelia   Updated March 24, 2022 at 2:22pm   4 Most recent comment from Miloš Jovanović:Hi, adrianYes, you can easily do this.In Amelia settings > General settings, set the default time slot step to be, for example, 45 minutes, or even better, you can set minimal step to be 5 minutes, ... Gergő Fehér Sync EmployeesClosed   Amelia   Updated March 24, 2022 at 2:15pm   8 Most recent comment from Uroš Jovanović:Hello Gergő,This could work if there is 1 room with 2 employees as they can be then connected to the same Calendar, but when there are 3 of them with two rooms, that makes it impossible to do in suc ...