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Public Tickets

Helmut Berger UpdateClosed   Amelia   Updated March 24, 2022 at 11:39am   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for purchasing our product, and for reaching out to us.Yes od course, you can see below what has been fixed with the 4.5.1 versionFixed issue with the "Reset Password" option f ... DIDIER LOPES Email notificationsClosed   Amelia   Updated March 24, 2022 at 11:19am   4 Most recent comment from Marko Davidović:Hello Didier, You are most welcome and we are glad that we're able to help you. If you have any more questions please feel to open another ticket. María Reyna Customer profilesClosed   Amelia   Updated March 24, 2022 at 11:16am   4 Most recent comment from Marko Davidović:Hello María,I'm afraid that we didn't get exactly what you can not see when you search directly for customers. When we choose a customer we can see every appointment that this customer has ... KANA KIMURA 支払い方法についてClosed   Amelia   Updated March 24, 2022 at 9:28am   4 Most recent comment from Marko Davidović:Hello Kana, We are sorry for the misunderstanding we thought that you want to change the icon text only. As for adding other payment methods unfortunately you can not add them, the only methods that y ... Omar LAYOUT MOBILEClosed   Amelia   Updated March 24, 2022 at 8:03am   2 Most recent comment from Marko Davidović:Hello Omar, Thank you for purchasing our product, and for reaching out to us.Unfortunately no currently, there is no such feature built-in.You can take a look at our demos there you can see how Ameli ... Heiner Event only visible and bookable for certain user rolesClosed   Amelia   Updated March 24, 2022 at 7:12am   2 Most recent comment from Marko Davidović:Hello Heiner, Thank you for purchasing our product, and for reaching out to us, we are glad to have you back. Amelia doesn't yet have a membership feature, but it will be developed as a part of t ... Torsten Wagner Mails from frontend-Booking not sendingClosed   Amelia   Updated March 24, 2022 at 7:11am   13 Most recent comment from Marko Davidović:Hello Torsten, We are glad that we managed to help you and we are sorry to hear that you have lost some settings, we hope that this will not happen to you again. We wish you all the best and if you ha ... Mike Fowler Multiple BookingsClosed   Amelia   Updated March 23, 2022 at 6:06pm   2 Most recent comment from Miloš Jovanović:Hi, MikeThanks for reaching out to us. Sorry about the late response time.If I understood correctly, do you need to set up the possibility for multiple people to book together, as a Group booking?If ... Paal Joachim Romdahl Placeholder text in e-mail field shows a mix of characters.Closed   Amelia   Updated March 23, 2022 at 5:12pm   8 Most recent comment from Stanislav Snagovskiy:Dear Paal,You're welcome,Thank you for the detailed solution description.I'm glad that now everything is working fine. If you have any further questions or issues, please feel free to open ... Lui Motta 2 way sync not workingClosed   Amelia   Updated March 23, 2022 at 2:51pm   4 Most recent comment from Miloš Jovanović:Hi, Lui- I believe that it is named "2 way sync", because Google Calendar is sending the information of which time spans are busy, and those time frames are then blocked in Amelia, so that there is n ... David Clayton Bookings not getting confirmation email due to to google blocking accessClosed   Amelia   Updated March 23, 2022 at 10:11am   12 Most recent comment from Marko Davidović:Hello David,Thank you very much for sending us a solution, we have not encountered a similar case, but it is good to know what the solution is for such a situation if we encountered it again.We wish ... Erwan Customer PASSWORD for new accountClosed   Amelia   Updated March 23, 2022 at 9:59am   8 Most recent comment from Aleksandar Vuković:You're welcome, Erwan, glad I could help!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. koen castelein shortcode not workingClosed   Amelia   Updated March 23, 2022 at 8:44am   2 Most recent comment from Uroš Jovanović:Hello Koen,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Chai Facebook Purchases TrackingClosed   Amelia   Updated March 23, 2022 at 1:17pm   3 Most recent comment from Marko Davidović:Hello Chai,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Devan Issues with Amelia Employee PanelClosed   Amelia   Updated March 22, 2022 at 8:43pm   20 Most recent comment from Uroš Jovanović:Hello Devan,Please reach out to us if you have any other questions.