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Public Tickets

ALAN Ocultar camposClosed   Amelia   Updated May 18, 2023 at 11:13am   2 Most recent comment from Marko Davidović:Hello ALAN, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Maximiliano Amelia Event Form Freezing/crashingClosed   Amelia   Updated May 18, 2023 at 11:12am   2 Most recent comment from Marko Davidović:Hello Maximiliano, Thank you for reaching out to us.We went on your site and we can not replicate this issueAs far as we can see everything is working fine.If you have any more questions please open a ... Siniša Šinjori Multidays bookingClosed   Amelia   Updated May 18, 2023 at 10:58am   2 Most recent comment from Marko Davidović:Hello Siniša, Thank you for reaching out to us.We are not sure how your business will look exactly but the only way to achieve multiday bookings is with events. Please take a look at our event featu ... Ian PackagesClosed   Amelia   Updated May 18, 2023 at 10:48am   13 Most recent comment from Marko Davidović:Hello Ian,Of course, and thank you for your feedback and if you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best ... Anne-Camille Monet Amelia not more working after 6.2.3 updateClosed   Amelia   Updated May 18, 2023 at 10:41am   27 Most recent comment from Marko Davidović:Hello Anne-Camille, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all th ... Deyril Support Can't download plugin fileClosed   Amelia   Updated May 18, 2023 at 10:40am   2 Most recent comment from Marko Davidović:Hello Deyril, Thank you for reaching out to us. We have checked this and we can see the new downloads from our store. You can download it from your profile in our store on this link TMS Store. Hope t ... Angela Event placeholders in Email NotificationsClosed   Amelia   Updated May 18, 2023 at 10:39am   4 Most recent comment from Marko Davidović:Hello Angela, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Prateek Biyani Notifications not automatically sendingClosed   Amelia   Updated May 18, 2023 at 10:20am   41 Most recent comment from Aleksandar Vuković:Thank you very much for sharing this with me, Prateek.I created a saved response for our team, so in case someone reaches out to us with a similar issue we'll know what to do! Felix Google MeetClosed   Amelia   Updated May 18, 2023 at 10:15am   6 Most recent comment from Aleksandar Vuković:Thanks for your feedback, Felix.I will forward it to our developers, and I hope they'll be able to incorporate a customizable button, or at least a customizable hyperlink for Google Meet URLs i ... Fernando Help with booking serviceClosed   Amelia   Updated May 18, 2023 at 9:36am   3 Most recent comment from Marko Davidović:Hello LeAnne, Thank you for reaching out to us.Yes, we do and we reply to tickets in the order in which they came. Our work hours are 09-17 CET. Unfortunately, the plugin cannot be used for multi-day ... Shantanu Baviskar Appointment not getting automatically added in Customer's Google/Apple CalendarClosed   Amelia   Updated May 18, 2023 at 6:44am   4 Most recent comment from Marko Davidović:Hello Shantanu,No, this doesn't work in that way and we can not influence this. That is not our product and we can not change the way how they work.If you have any more questions please open a ne ... unicorn bug service price updateClosed   Amelia   Updated May 18, 2023 at 6:40am   5 Most recent comment from Marko Davidović:Hello Franciska,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Richard Huszar Backend and frontend not workingClosed   Amelia   Updated May 18, 2023 at 6:12am   4 Most recent comment from Marko Davidović:Hello again RichardMy college has already responded to your ticket and you will continue on resolving this issue with him on that ticket. And we will close this one.If you have any more questions ple ... unicorn Appointment Time inside Amelia fixClosed   Amelia   Updated May 17, 2023 at 4:20pm   2 Most recent comment from Uroš Jovanović:Hello Franciska,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inhe ... unicorn How to get client's address, for mobile massageClosed   Amelia   Updated May 17, 2023 at 2:31pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.For that purpose, you can add the "Address" custom field to the front-end on the Amelia/Custom fields page.Please let me know if you have any other questions.